Work In Tech

About Fiix
Fiix is on a mission to build better maintenance teams by connecting customers to the tools, resources, and technology they need to join the future of maintenance. We help our customers achieve better outcomes with easy-to-use, AI-driven maintenance software, an open ecosystem, pre-built integrations and the industry expertise they need for maintenance success. Creating positive social impact is baked into our company DNA; as one of Canada's Best Workplaces' previous awardees, we're transforming an industry and doing it the right way.

Rockwell Automation acquired Fiix in December 2020. Our relationship with Rockwell gives us access to more resources, connections and expertise in the industrial automation space while maintaining our individuality and creative freedom as a high-growth SaaS company. This acquisition allows Fiix to offer our employees the best of both worlds.

Rockwell's commitment to diversity, equity and inclusion is built into our business strategy, and our daily interactions. Our diverse, equitable and inclusive culture unleashes potential, enables collaboration and innovation and improves outcomes for our employees, business, customers and stakeholders.

About the team
Our Fiixers are the key to our success. Our team consists of professionals who bring together a variety of experiences, backgrounds and perspectives. We celebrate the diversity of our people and place a high value on creating an environment where everyone can bring their whole selves to work.
As a Fiixer, you will work in a caring and collaborative culture alongside passionate and purpose-driven people. You'll have the support you need to grow, achieve your professional goals and develop your career for the future.

In our fast-paced, high-growth environment, you'll work on challenging projects, develop your expertise and pursue leadership, within and outside your role. Plus, there are lots of opportunities to make an impact! Take paid time off to volunteer in your community, join an employee resource group, or mentor other Fiixers. Benefits include 4 weeks of paid vacation, health and dental coverage, and employer contributions to retirement savings plans. We are a fully remote team, but you'll also get to experience our awesome office for company and team wide events. No matter where you're working, we're committed to ensuring that the Fiixer experience is the best!

As Revenue Operations Specialist, you will help ensure Fiix's technology stack supports the needs of a Revenue team that is growing in size and technical complexity. Reporting to the Director of Revenue Operations, you will work closely with the Architecture, Operations and Data teams, all while growing your abilities in an Agile environment. This position will report to Director, Revenue Operations and is located in Toronto.

Responsibilities - What You'll Do:

• Work on cases submitted by Revenue team members to help resolve operational roadblocks
• Assist with the administration of Salesforce, Outreach, Gong and DocuSign
• Manage the onboarding and off-boarding of users from Revenue Operations owned software assets
• Identify operational improvements and work with Architecture, Operations and Data teams to implement system and process changes
• Complete tasks in support of Architecture team projects
• Create enablement material to facilitate the adoption of new tools, technologies and process changes
• Conduct data analysis and perform data updates to ensure database integrity

The Essentials - You Will Have:

• Bachelor’s degree
• Ability to travel up to 15%
• Legal authorization to work in Canada. We will not sponsor individuals for employment visas, now or in the future, for this job opening

The Preferred - You Might Have:

• Bachelor's degree or diploma in business, STEM or a related field
• 1-2 years' experience in an operations or business administration role
• Intermediate Excel skills (VLOOKUP, data sorting and filtering, pivot tables, conditional formatting, etc.)
• Data analysis experience

What We Offer:

• Health Insurance including Medical and Dental
• Health Care Spending Account (HCSA – dependent on the plan chosen)
• Employee Assistance Program (EAP)
• Retirement plans
• Paid Time off
• Volunteering Time off
• Employer Savings Plan Matching (includes RRSP, TFSA, and EPSP)
• Employer Paid DC Pension
• Maternity and Parental Leave Top-Up
• Fitness Reimbursement Program
• Flexible Work Schedule where you will work with your manager to enjoy a work schedule that can be flexible with your personal life.

As Rockwell is a global company, candidates must be bilingual or able to communicate in English (spoken & written)

This position is part of a job family. Experience will be the determining factor. This is a summary of the position’s responsibilities and does not reflect the entire scope of work expectations. Actual pay will be based on factors such as skills, knowledge, education, and experience.

We are an Equal Opportunity Employer including disability and veterans.

If you are someone with a disability and you need assistance or a reasonable accommodation during the application process, please contact our services team at +1 (844) 404-7247.

At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

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