Work In Tech

We are seeking a remote, Spanish-speaking nurse based in the USA who holds a valid nursing license (LVN or RN) in Puerto Rico. This is a fantastic opportunity for someone looking to supplement their income or work on a casual basis. You'll have the flexibility to set your own hours within the window of 8:30 a.m. to 5:00 p.m. EST, all while working from the comfort of your home. Join us at the cutting edge of medical device technology and remote healthcare delivery.

About Orpyx

Orpyx is a leading digital therapeutics company that is committed to extending healthspan for people living with diabetes through personalized remote care. Our flagship product, the Orpyx SI® Sensory Insoles, is transforming diabetes care by helping prevent diabetic foot ulcers, a major complication of diabetes that can lead to amputation.
Our dedicated remote patient monitoring team, comprised of credentialed providers and nurses, utilizes advanced data science methodologies to provide personalized support and triaged clinical escalation.
With our whole-person approach, Orpyx empowers people to take control of their health, prevent debilitating complications and extend their healthspan. We are an ISO 13485 company committed to providing quality medical solutions that consistently meet customer needs and regulatory requirements.

Who we are

The people at Orpyx are flexible thinkers and creative innovators. We come from a variety of backgrounds and carry a wealth of expertise in multiple industries, including medical, technology, software, marketing, and finance.
What we all have in common is an intense passion for the work we do. We have an extraordinary collection of talent that makes working here fun, unique and inspiring. Our hiring goal moving forward is to continue to build and grow a strong, effective team, while maintaining our friendly and innovative company culture.

What we offer

This is a fantastic opportunity for someone looking to supplement their income or work on a casual basis. You'll have the flexibility to set your own hours within the window of 8:30 a.m. to 5:00 p.m. EST, all while working from the comfort of your home. Join us at the cutting edge of medical device technology and remote healthcare delivery.

What you’ll do

The Patient Care Coordinator (Remote Nurse - Puerto Rico) will work a minimum of 3 hours per week, between 8am-5pm EST you will provide casual remote patient monitoring services. This role will analyze patient data in a secure dashboard and provide clinical feedback based on this information. This role will be responsible for liaising with healthcare providers and patients to ensure that supplementary healthcare information from the monitoring platform is used to optimize the patient’s care. Reporting to the Director of Nursing and working as part of a cross-functional team plays a vital role in delivering seamless and engaging patient and provider experiences to our patients.

This includes:

• Monitoring and analyzing physiological data as supplemental support to the healthcare providers patient care plan
• Liaising between patient and provider to help with patient compliance to their remote monitoring care plan
• Making proactive outbound calls to provide clinical support and education
• Maintaining accurate records and documenting monitoring actions and discussions in a cloud-based dashboard
• Ensuring clear and consistent communication with healthcare providers and patients
• Addressing incoming calls requiring clinical guidance
• Liaising as a key stakeholder with other departments (Sales, Marketing, Customer Care, Development etc.) to optimize the overall patient and provider experience
• Collaborating on customer procedures, policies, and standards
• Assisting Clinical & Regulatory Affairs with remote patient monitoring-related tasksPerforming duties in a manner that is consistent with and committed to upholding the requirements of the quality management system

Additionally, due to the ever-changing and sometimes chaotic environment of an early-stage high-tech company, the Patient Care Coordinator may assume additional responsibilities, as required.

What you’ll bring

• LPN or RN with verified credentials and licensure in Puerto Rico
• LPN or RN Credentials and licensure in any other state is an asset but not required
• Located in the USA and to possess legal authorization to work in the United States
• Fluent in both English and Spanish (written and spoken) is required
• Must be considered “qualified clinical staff” by the CPT codebook
• Minimum 3 years of licensed clinical staff professional service with patient management experience (remote or in person)
• Ability to analyze data and formulate clear clinical feedback based on this information
• Proven record of professional and effective customer communication skills is essential
• Demonstrated ability to establish rapport, build relationships, and diffuse conflict situations effectively
• Familiar with technological troubleshooting and able to understand how multiple smartphone platforms operate
• Proficiency with Microsoft Office suite is required; experience with Atlassian and/or Zendesk suites an asset
• Familiarity with quality management systems (ISO 13485) and HIPAA/PIPEDA standards considered an asset
• Demonstrated excellent attention to detail, decision-making, problem solving, and critical thinking skills
• Proven self-motivation and ability to deliver under pressure
• Ability to thrive in a rapidly growing, fast-paced, high-tech start-up environment
• Excellent written and verbal communication skills
• Fluency in foreign language(s) considered an asset

The details

Employment status: Casual at will employment minimum 3 hours a week.

Schedule: Approximately 3–6 hours per week, with the potential for additional hours based on business needs. All shifts are scheduled between 8:30am and 5:00pm EST, with flexibility in hours.

Work location: Remote USA.

Application instructions and deadline:
To apply, please submit your resume and a cover letter that highlights how your skills and experience make you a strong fit for this role. Applications will be reviewed on a rolling basis, and the position will remain open until filled.

For more information, visit: https://www.orpyx.com