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Senior Customer Success Manager

Optix

Optix

Customer Service, Sales & Business Development
British Columbia, Canada · Vancouver, BC, Canada
Posted on Jan 12, 2025

By 2030, up to 30% of all workspaces will be flexible. As the world undergoes this monumental shift, flex space operators are leading the charge toward a new way of working—characterized by community, connection, and exceptional experiences.

Optix is the first and only flex space automation software, empowering coworking and flex operators to thrive. Our B2B SaaS platform automates operations, engages communities, and supports business growth.

We are a passionate team committed to supporting one another in doing our best work. From pour-over coffee to chocolate croissants, we bond over a shared vision of changing the way the world works. Now, we’re seeking a results-driven Customer Success Manager to join our growing team and help us elevate client engagement, drive product adoption, and expand revenue opportunities.

This is a hybrid opportunity for someone based in Vancouver, BC (50% in our beautiful waterfront Gastown office, 50% remote).

We welcome applicants from all walks of life. If you don’t meet every requirement but believe you’d be an excellent fit, we’d love to hear from you.