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SDR Manager



Sales & Business Development
Canada · United States
Posted on Friday, May 31, 2024

About OpsLevel

OpsLevel is the leading internal developer portal designed to help engineering teams build, ship, and maintain software better than ever. We believe that developer portals are the linchpin to a successful developer experience. With customers like Duolingo, Sotheby's, Keller Williams, and Hootsuite, we know that the best businesses in the world prioritize a great developer experience in order to beat the competition.

We're a fully-remote team of folks who care deeply about the daily lives of developers, with team members across North America and Europe. OpsLevelers live our company values on a daily basis and when we’re not heads-down on a project or collaborating in real-time over Zoom, we're competing in trivia over lunch or sharing the latest fur baby photo in #pets-to-make-you-live-longer.

Our culture and values are very important and ground us in how we interact as one team:

Empathy - Think of others; think of your users

Growth Mindset - Get comfortable with being uncomfortable

Intellectual Honesty - The best solution is more important than anyone's ego

Focus & Efficiency - Keep the main thing the main thing


About the Role

As the Sales Development Representative (SDR) Manager, you will be the architect of our outreach strategy, driving the team to consistently achieve and surpass goals. You will develop and implement a robust testing framework to measure and enhance success, ensuring continuous improvement. In a rapidly evolving tech landscape, you’ll bring innovative and creative strategies to position our team as trusted resources in the market.

What You’ll Do

  • Lead and Manage: Oversee a team of SDRs, guiding daily activities and weekly prospecting strategies to meet and exceed appointment-setting goals for the sales team.

  • Innovate Prospecting: Introduce and implement new ideas for prospecting, utilizing various outreach methods and social selling techniques.

  • Collaborate Cross-Functionally: Work closely with marketing partners to develop compelling messaging and collateral. Align prospecting strategies and campaigns with the overall go-to-market strategy by collaborating with sales and marketing leadership.

  • Ensure Lead Quality: Qualify generated leads and communicate effectively with sales team members to ensure smooth hand-offs.

  • Player-Coach Role: Engage directly in outreach activities, maintaining personal goals to stay connected with the team’s daily challenges.

  • Data Management: Maintain high data quality standards, keeping records up-to-date in CRM and lead management systems.

Who You Are

  • Experienced Leader: You have at least 5 years in business development roles, with a minimum of 2 years managing a team.

  • Process-Oriented: Proven track record in building and scaling processes and methodologies for sales development teams.

  • Industry Savvy: Experience prospecting to software development teams and engineering leaders, with a deep understanding of software development methods, tools, and platforms.

  • Tech-Savvy: Proficient with Salesforce and various prospecting tools.

  • Curious: You have a passion for learning, always asking questions to deepen your understanding.

  • Humble: You’re committed to continuous improvement and self-development.

  • Authentic and Engaging: You bring your true self to every interaction, whether on a call or over lunch with friends.

  • Detail-Oriented: You have a keen eye for detail and never miss a thing.

  • Creative: You’re always coming up with new and innovative ideas.

  • Adaptable: You’re versatile and can easily switch roles to meet the needs of the team and the organization.

Why Join Us

We offer a dynamic, inclusive, and growth-focused environment where your contributions will directly impact our success. If you are a strategic thinker with a passion for leading teams and driving results, we’d love to hear from you.

Apply now to become a key player in our sales development success story!


We offer market-leading compensation, including equity, based on the skill set and aptitude of the candidate.

"Should I apply?" - Yes!

If you meet some or most of what we're looking for, we want to hear from you, and if you’re unsure - apply anyways!

What do I need to interview with OpsLevel?

Not much! A working web camera, microphone, and (ideally) a quiet place with minimal background noise.

Additional Information

We are building an inclusive and welcoming workplace where employees feel appreciated, valued and free to be who they are regardless of their gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes them unique.

OpsLevel is committed to developing a barrier-free recruitment process and work environment. If you require any accommodation, please let us know and we’ll work with you to meet your accessibility needs.