Contributing as a customer-facing member of the Olive Customer Growth team.
Advising Olive Customers on the use of the Olive platform to deliver B2B2C consumer programs based on rounding, rewards, matching and more.
Guiding Olive Customers through the configuration and integration of Olive into their mobile and web applications.
Providing technical support to Customer project teams and liaising with Olive’s Product Delivery team to improve the Olive Platform.
Creating technical guides for our Customer Knowledge Base that effectively communicate recommended practices for using Olive’s card linking platform to deliver best-in-class customer engagement programs.
Supporting Olive sales as a solution expert during pre-sales activities with prospects.
Identifying, evaluating and documenting Customer needs to drive improvements of the Olive Platform.