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Sr. Relationship Manager- Gaming/ Omnichannel



Customer Service
Scottsdale, AZ, USA
Posted on Thursday, May 30, 2024

The world of payment processing is rapidly evolving, and businesses are looking for loyal and strategic partners, to help them grow. WE ARE NUVEI. Nuvei (NASDAQ: NVEI) (TSX: NVEI) the Canadian fintech company accelerating the business of clients around the world. Nuvei’s modular, flexible and scalable technology allows leading companies to accept next-gen payments, offer all payout options and benefit from card issuing, banking, risk and fraud management services. Connecting businesses to their customers in more than 200 markets, with local acquiring in 47 markets, 150 currencies and 586 alternative payment methods, Nuvei provides the technology and insights for customers and partners to succeed locally and globally with one integration.

At Nuvei, we live our core values, and we thrive on solving complex problems. We’re dedicated to continually improving our product and providing relentless customer service. We are always looking for exceptional talent to join us on the journey!

The Senior Relationship Manager is responsible for maintaining and growing a portfolio of gaming customer relationship in the rapidly evolving iGaming Industry within North America

You will:

· Be an expert in ecommerce and payments with direct, relevant experience ideally in card acquiring, APMs, gateway and treasury related services.

· Have a minimum of 5+ years experience in the US gaming payment industry.

· Have responsibility for continually raising the standard across the Relationship Management team as well as internal Nuvei teams to become commercial, product, and payment experts of the gaming space.

· Commercially orientated; adept at selling complex, technology-based solutions.

· Able to quickly form new and meaningful relationships externally and internally.

· Highly numeric with an ability to review transaction and commercial data to understand trends and generate business insights and meaningful recommendations.

· Comfortable operating in a fast paced and demanding environment where solutions are not always immediately obvious.

· Be able to role up your sleeves to create and document internal and external processes and procedures that outline how we as a team can best support our clients operationally.

· Adept at engaging with and presenting to C-Level stakeholders.

· Be able to travel with some regularity within N America for quarterly business reviews, customer meetings and industry events.