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Relationship Manager, B2B



Customer Service
Atlanta, GA, USA
Posted on Friday, May 24, 2024

The world of payment processing is rapidly evolving, and businesses are looking for loyal and strategic partners, to help them grow.

WE ARE NUVEI. Nuvei (NASDAQ: NVEI) (TSX: NVEI) the Canadian fintech company accelerating the business of clients around the world. Nuvei’s modular, flexible and scalable technology allows leading companies to accept next-gen payments, offer all payout options and benefit from card issuing, banking, risk and fraud management services. Connecting businesses to their customers in more than 200 markets, with local acquiring in 47 markets, 150 currencies and 586 alternative payment methods, Nuvei provides the technology and insights for customers and partners to succeed locally and globally with one integration.

At Nuvei, we live our core values, and we thrive on solving complex problems. We’re dedicated to continually improving our product and providing relentless customer service. We are always looking for exceptional talent to join us on the journey!

We are looking for a Relationship Manager to join our fast-growing B2B team. Reporting to our VP, B2B Business Development, you will be supporting the team on driving B2B revenue growth with a key focus on partner development.

  • Learn partners product pain points and understand priorities and urgency; communicate this knowledge to Nuvei management; keeps partners informed of product roadmap; manages business relationship during post launch re-integrations
  • Create and drive strategic plans with partners & be seen as an e-commerce subject matter expert that the partners can rely on for product, payment & industry trends, best practices & expertise.
  • Provide product guidance and recommendations to new partners to assist with their implementation of Nuvei & new product adoption.
  • Promote the value prop of Nuvei to partners and evangelize partner value and partner capabilities within Nuvei. Be the voice of the partner: advocate for your partners, ensure team and strategy are customer focused
  • Maintain Salesforce for tracking of all marketing initiatives, product opportunities, and contractual opportunities and be able to use internal tools for account mgmt.
  • Project Management of large strategic deals from pitch to launch & beyond to manage partner marketing programs & plans.
  • Facilitate meetings with Nuvei functional groups (Product, Engineering, Risk, Ops, etc.) for learning and confidence building purposes; facilitates meetings with Nuvei senior management when appropriate
  • Work with marketing to create strategies and execute activities that will drive partner advocacy, merchant acquisition, and increase total merchant processing volume.