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Risk Monitoring Analyst - Shifts/ Part - time



Sofia, Bulgaria
Posted on Tuesday, May 7, 2024

The world of payment processing is rapidly evolving, and businesses are looking for loyal and strategic partners to help them grow.

WE ARE NUVEI. Nuvei (NASDAQ: NVEI) (TSX: NVEI) the Canadian fintech company accelerating the business of clients around the world. Nuvei’s modular, flexible and scalable technology allows leading companies to accept next-gen payments, offer all payout options and benefit from card issuing, banking, risk and fraud management services. Connecting businesses to their customers in more than 200 markets, with local acquiring in 47 markets, 150 currencies and 586 alternative payment methods, Nuvei provides the technology and insights for customers and partners to succeed locally and globally with one integration.

At Nuvei, we live our core values, and we thrive on solving complex problems. We’re dedicated to continually improving our product and providing relentless customer service. We are always looking for exceptional talent to join us on the journey!

Your mission

The Risk Monitoring Analyst oversees and analyses merchants’ traffic and checks for any trends, patterns, and anomalies in the approval/decline ratio, using the reports available from the Nuvei Monitoring Systems. The Analyst reports directly to the Risk Monitoring Analysts Team Leader.

The Risk Monitoring Analyst role requires working shifts 24/7. Each shift is 8 hours long.

Responsibilities and Daily Tasks:

  • Monitor merchants’ traffic using the Nuvei Monitoring Systems and available online reports.
  • Alert in case of merchants that started/stopped/ceased processing or have major traffic increase/decrease.
  • Alert in case a merchant starts/stops processing a specific payment method.
  • Monitor and alert for sharp decrease in approval/decline ratio.
  • Check for traffic trends and advise on traffic distribution.
  • Analyze and detect abnormal deposit and consumer behavior, as well as traffic changes in all payment methods per merchant.
  • Follow the set of monitoring procedures and best practices in place to minimize losses to the Company and help enhance and optimize the monitoring processes and systems.
  • Assist the Risk Monitoring Analysts Team Leader to develop and implement risk monitoring strategies, measures, and protocols to enhance the detection of anomalies and prevention of inefficient deposit activities on merchant and consumer level and in all available payment methods per merchant.
  • Participate in trainings upon demand.