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Deployment Support and Technical Specialist



IT, Customer Service
Nicosia, Cyprus
Posted on Monday, May 6, 2024

The world of payment processing is rapidly evolving, and businesses are looking for loyal and strategic partners, to help them grow.

WE ARE NUVEI. Nuvei (NASDAQ: NVEI) (TSX: NVEI) the Canadian fintech company accelerating the business of clients around the world. Nuvei’s modular, flexible and scalable technology allows leading companies to accept next-gen payments, offer all payout options and benefit from card issuing, banking, risk and fraud management services. Connecting businesses to their customers in more than 200 markets, with local acquiring in 47 markets, 150 currencies and 586 alternative payment methods, Nuvei provides the technology and insights for customers and partners to succeed locally and globally with one integration.

At Nuvei, we live our core values, and we thrive on solving complex problems. We’re dedicated to continually improving our product and providing relentless customer service. We are always looking for exceptional talent to join us on the journey!

We are looking for a reliable and resourceful person to join our Deployment team. As a Deployment Vendor Specialist, you will be part of the operations team. Specifically, you will be in charge of ensuring POS Terminal Orders are fulfilled, managing process exceptions, and partnering with the fulfillment vendor to secure our POS terminal supply chain.


  • Oversee order fulfillment for various POS Terminals by a 3rd party vendor
  • Respond and resolve order exceptions
  • Troubleshoot and resolve technical issues impacting orders
  • Calculate and provide run-rates and device forecasting based on historic averages
  • Validate vendor invoicing matches orders submitted
  • Respond to internal business teams on the status of orders and processes
  • Generate reporting for leadership and other business teams on a daily, weekly, monthly basis
  • Other duties as assigned


  • Previous experience in the payments industry with POS Terminals (advantage)
  • Customer Service experience and/or vendor management experience
  • Proficiency in MS Office (Microsoft Excel @ intermediate to advanced level)
  • High analytical ability and vendor relations skills.
  • Ability to work independently as well as a team player.
  • Ability to quickly learn new systems and tools and has a creative mind.
  • Highly organized; time management skills and attention to detail.
  • Languages: Excellent English writing, reading and speaking. (other languages advantage)
  • Ability to function effectively in a fast-paced, ever changing work environment with multiple

Nuvei is an equal-opportunity employer that celebrates collaboration and innovation and is committed to developing a diverse and inclusive workplace. The team at Nuvei is comprised of a wealth of talent, skill, and ambition. We believe that employees are happiest when they’re empowered to be their true, authentic selves. So, please come as you are. We can’t wait to meet you.


  • 2.5 additional days of annual leave a quarter if the company hit quarterly targets
  • Private Medical Insurance.