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Relationship Manager



Customer Service, Sales & Business Development
London, UK
Posted on Tuesday, April 23, 2024

The world of payment processing is rapidly evolving, and businesses are looking for loyal and strategic partners, to help them grow.

WE ARE NUVEI. Nuvei (Nasdaq: NVEI) (TSX: NVEI) is the Canadian fintech company accelerating the business of clients around the world. Nuvei’s modular, flexible and scalable technology allows leading companies to accept next-gen payments, offer all payout options and benefit from card issuing, banking, risk and fraud management services. Connecting businesses to their customers in more than 200 markets, with local acquiring in 45+ markets, 150 currencies and more than 600 alternative payment methods, Nuvei provides the technology and insights for customers and partners to succeed locally and globally with one integration.

At Nuvei, we live our core values, and we thrive on solving complex problems. We’re dedicated to continually improving our product and providing relentless customer service. We are always looking for exceptional talent to join us on the journey!

Location: Combination of working from home and office.

Your Mission

The Relationship Manager is responsible for managing a portfolio of e-commerce businesses with the goal of maintaining and developing strong customer relationships. In this crucial role, the Relationship Manager represents Nuvei to several of our most important customers. The main aim is to act as a payment consultant on existing, new, and evolving methods of payment while also ensuring consistent and reliable revenue growth.

You Will:

  • Be the main point of contact for the businesses you manage and build strong, long-lasting customer relationships.
  • Use your understanding of your customers, our products, and the industry to proactively go to customers with recommendations that will help them grow.
  • Use transactional data to provide insights to your customers on how they can improve performance across all areas of their business.
  • Work closely with our Product teams to help influence our new product developments based on customer needs.
  • Identify and close new opportunities to grow business within your portfolio of customers.
  • Act as a center point to a wide range of internal functions.
  • Travel to visit customers as required.