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ServiceNow Developer and Administrator - Temporary



Software Engineering
Sofia, Bulgaria
Posted on Thursday, April 4, 2024

The world of payment processing is rapidly evolving, and businesses are looking for loyal and strategic partners, to help them grow.

WE ARE NUVEI. Nuvei (NASDAQ: NVEI) (TSX: NVEI) the Canadian fintech company accelerating the business of clients around the world. Nuvei’s modular, flexible and scalable technology allows leading companies to accept next-gen payments, offer all payout options and benefit from card issuing, banking, risk and fraud management services. Connecting businesses to their customers in more than 200 markets, with local acquiring in 47 markets, 150 currencies and 586 alternative payment methods, Nuvei provides the technology and insights for customers and partners to succeed locally and globally with one integration.

At Nuvei, we live our core values, and we thrive on solving complex problems. We’re dedicated to continually improving our product and providing relentless customer service. We are always looking for exceptional talent to join us on the journey!

Your Mission:
We are looking for a ServiceNow (SNOW) System Developer and Administrator for a 6-month temporary position, with experience in SNOW and ITIL processes. In this role, you would be responsible for supporting the ongoing activities in ServiceNow, addressing business requirements, and providing maintenance to the system.

Key responsibilities include, but are not limited to:

  • Configure out-of-the-box workflows and create/maintain custom business workflows ;
  • Hands-on experience working with implementing and supporting the following ServiceNow platform features/functions including Service Catalog, Workflows, Knowledge and Change;
  • Integrate ServiceNow applications with 3rd party partners to support the data migration;
  • Collaborate with various managers and other IT personnel to improve existing processes;
  • Evaluate and manage requests from various stakeholders, and apply the necessary configuration updates of approved requests in the ServiceNow Development environment;
  • Work with 3rd party vendors on maintaining efficient business practices to complete projects effectively;
  • Document and communicate all progress milestones with both internal and external groups.

Qualifications include, but are not limited to:

  • 3+ years’ experience with ServiceNow development;
  • Experience in managing SNOW projects;
  • Significant experience with the following ServiceNow modules:
    -IT Service Management (incidents, changes, outages, etc.);
    -IT Asset Management (CMDB) - Advantage;
    -Project Portfolio Management CSM;
  • Strong knowledge and familiarity with ITSM processes;
  • Ability to oversee SNOW change management processes;
  • Ability to interact with SNOW customers to understand requirements;
  • Conceptual understanding of ITIL version 4;
  • Excellent verbal and written communication skills - ability to communicate clean, organized, and thorough information and data appropriate for the intended audience;
  • Strong analytical and problem-solving skills;
  • An ability to work to tight deadlines and within constraints;
  • Fluent English (written and spoken).


  • 2.5 additional days of annual leave a quarter, if the company hits quarterly targets;
  • A challenging job in a fast-developing, international company;
  • A friendly work environment where you can thrive and develop your skills;
  • Career advancement possibilities.
  • Competitive remuneration package;
  • Nuvei offers a wide variety of additional benefits which include Additional Health insurance incl. Dentist, Sport card, Food vouchers, Employee discounts card, Seminars and conference tickets, Playroom, and many other additional perks.

Nuvei is an equal opportunity employer that celebrates collaboration and innovation and is committed to developing a diverse and inclusive workplace. The team at Nuvei is comprised of a wealth of talent, skill, and ambition. We believe that employees are happiest when they’re empowered to be their true, authentic selves. So, please come as you are. We can’t wait to meet you.