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HR Coordinator & Office Manager



People & HR, Operations
London, UK
Posted on Thursday, August 31, 2023

The world of payment processing is rapidly evolving, and businesses are looking for loyal and strategic partners, to help them grow.

WE ARE NUVEI. Nuvei (NASDAQ: NVEI) (TSX: NVEI) the Canadian fintech company accelerating the business of clients around the world. Nuvei’s modular, flexible and scalable technology allows leading companies to accept next-gen payments, offer all payout options and benefit from card issuing, banking, risk and fraud management services. Connecting businesses to their customers in more than 200 markets, with local acquiring in 47 markets, 150 currencies and 586 alternative payment methods, Nuvei provides the technology and insights for customers and partners to succeed locally and globally with one integration.

At Nuvei, we live our core values, and we thrive on solving complex problems. We’re dedicated to continually improving our product and providing relentless customer service. We are always looking for exceptional talent to join us on the journey!

The People Operations Coordinator & Office Manager will provide operational and administrative support on all HR processes. You will be the first point of contact for employees in the UK, Netherlands, Australia, Singapore, and our remote workers in the EMEA & APAC region. You will also be the key contact for all office-related queries and matters in our London office. This is a great opportunity for someone looking to build their HR career in a fast-growing global business with an expanding People Operations team leaving lots of opportunities for career growth.

People Operations Coordinator Duties

  • Assist managers and employees with company processes, HR-related concerns, inquiries, and general support onsite and in a virtual environment.
  • Manage candidates through the onboarding process including the completion of new hire paperwork, facilitating new starter orientations and collating new employee feedback
  • Work with the People Operations Team, supporting them with all HR processes in the employee lifecycle
  • Process new joiners, leavers, employee changes, and transfers, completing all required documentation and system updates
  • Manage and own the end-to-end payroll process for designated countries in EMEA (full training given)
  • Contribute to the continuous improvement of initiatives for the employees life cycle and ad-hoc projects
  • Monitor the HR shared inbox, ensuring tasks are actioned in a timely manner, using judgement to escalate employee relations or sensitive issues
  • Ensure the HR information system and files are updated promptly to ensure data integrity
  • Assist and coordinate company events, including but not limited to holiday parties, office events, team building and new hire training.

Office Management Duties

  • Taking ownership of local contracts, the office lease, supplies, stationaries, and food/drinks deliveries. This will also include office equipment (printer lease), provide equipment for relevant WFH arrangements, and maintain their required budgets.
  • Handle post and any postage/courier inquiries.
  • Keeping up to date Health & Safety standards for the office.
  • Support benefits renewals
  • Support the invoicing process for the region
  • Proven experience as an HR coordinator or relevant human resources/administrative position

Preferred Qualifications

  • Minimum 3 years experience in HR
  • Knowledge of human resources processes and best practices
  • Experience with HR databases and HRIS systems (e.g. HiBob)
  • Outstanding communication and interpersonal skills
  • Ability to handle data with confidentiality
  • Good organizational and time management skills
  • BSc/BA in Business Administration or relevant field; additional education in Human Resource Management will be a plus
  • 25 days annual leave
  • Employee Assistant Program
  • Employer Pension Contribution
  • 2.5 additional days of annual leave a quarter, if company hit quarterly targets
  • Private Medical Insurance

Nuvei is an equal-opportunity employer that celebrates collaboration and innovation and is committed to developing a diverse and inclusive workplace. The team at Nuvei is comprised of a wealth of talent, skill, and ambition. We believe that employees are happiest when they’re empowered to be their true, authentic selves. So, please come as you are. We can’t wait to meet you