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Inside Sales Support Specialist - Calgary or Ottawa

Nureva Inc.

Nureva Inc.

Customer Service, Sales & Business Development
Kanata, Ottawa, ON, Canada
Posted on Dec 8, 2024

We are looking for several inside sales support specialists to support Nureva’s sales activities globally. In this role, you will work closely with the area manager(s) of the assigned territory to ensure that Nureva distributors, dealers/resellers and prospects/customers are getting the information and assistance they need. Some of the roles will work with international distributors and resellers while other roles will focus on the North American market.

To be successful in this position, you require a positive service mindset. Along with supporting customer requests, you will work on new opportunities, including supporting Nureva’s channel interactions and end user product evaluations.

This position is an opportunity to join our growing sales team and be a part of the evolving AV/IT marketplace. Product and sales training will be provided. This is a great development role for a recent graduate or someone early in their career as well as for seasoned vets who enjoy inside sales support.

You will

  • Coordinate with the area manager to support day-to-day distributor/dealer/reseller needs including:
    • Basic sales and positioning questions
    • Remote demonstration support
    • Support for new dealer/reseller recruitment
    • Assistance with webinars (hosting, answering questions)
  • Actively manage the Guided Evaluation program in the territory (North America only)
  • Proactively communicate to distributors/dealers/resellers on products, programs and opportunities within assigned territory
  • Regularly report internally on territory progress, feedback and issues
  • Research and recruit new channel members in the territory
  • Schedule and deliver demonstrations to dealer/reseller and end-user prospects
  • Support Nureva sales and marketing events remotely

You have

  • Excellent listening skills
  • Excellent presentation and written and oral communication skills
  • A willingness to learn about how to frame product and solution USPs (unique selling propositions)
  • An ability to ask good questions and solve problems
  • Demonstrated attention to detail
  • Fluency in a second language, Spanish, French or German preferred
  • An understanding of tools (MS Office applications, HubSpot platform, unified communications platforms such as Microsoft® Teams, Zoom™, etc.)

We offer a competitive total compensation package, some unique perks and benefits, and an open and collaborative working environment in our downtown Calgary and Kanata technology park offices. This is an in-office position.

Apply online at nureva.com by close of business on January 3, 2025. If selected for an interview, we will spend time to ensure that you understand the role and our company to ensure that we are a good fit for you.