What You'll Do:

• Own an ambiguous or high-impact problem space end-to-end: from framing → to shipped solution → to measured outcomes
• Lead discovery using customer conversations, product data, and competitive/market signals to de-risk the biggest unknowns
• Define success metrics and decision-ready tradeoffs (scope/speed/risk) and communicate a clear rationale to keep the squad aligned
• Drive solution discovery with Design and Engineering—turning hypotheses into experiments and iterating toward the best approach
• Build and evolve a roadmap for your product area (and contribute to the cross-squad R&D roadmap) with clear sequencing and dependencies
• Ship and land: instrument, monitor usage, respond to feedback, and iterate/fix until the work delivers the intended customer + business impact
• Partner with GTM teams (Sales, CS, Marketing) to incorporate frontline insights and support rollout
At the Staff-level you’ll do this with minimal guidance, in higher ambiguity, and with stronger cross-squad dependency navigation.

What You Bring:

• Experience as a Product Manager in a B2B SaaS environment (startup or fast-paced teams strongly preferred)
• Proven track record shipping complex products end-to-end, not just maintaining roadmaps
• Demonstrated ownership of outcomes: you can show how shipped work changed customer behaviour and moved business metrics
• Strong product judgment: prioritization under constraints, crisp tradeoff thinking, and decision clarity
• Customer-first and evidence-driven: strong discovery habits; defaults to data and real signals over opinion
• Strong analytical fluency: metrics definition, instrumentation, and interpreting performance (experimentation a plus)
• Technical fluency and systems thinking (APIs, data flows, integrations, complex workflows)
• Strong cross-functional leadership and communication in a squad model (Eng/Design/GTM)
• Strong examples of owning high-ambiguity / high-risk initiatives where the solution path was not obvious
• Demonstrated ability to de-risk initiatives through hypotheses, discovery experiments, and staged learning
• Clear examples of landing vs launching: iterating post-ship until impact is realized
• Confidently managing dependencies (platform/cross-squad) through influence, clarity, and proactive coordination
• Examples of stopping/pivoting when evidence didn’t support continued investment

Who You Are:

• You lead with high ownership and are energized by ambiguity and hard problems
• You’re clear and direct: you simplify complexity, surface tradeoffs, and help teams make decisions quickly
• You’re customer-obsessed and grounded in evidence—qualitative and quantitative
• You collaborate with humility and conviction: strong opinions, loosely held
• You care about quality and follow-through: success means outcomes, not just shipping
• You set ambitious goals and work hard to hit them.

Why You'll Love Working Here:

• You’ll work on problems that directly impact revenue for some of the world’s most recognizable ecommerce brands
• You’ll join a small, high-trust team where your work has a visible impact
• You’ll have meaningful ownership and autonomy within a squad model
• You’ll build a product that blends customer experience, analytics, and technical systems at scale
• Our R&D team is the best part of the job—sharp, kind, and relentlessly customer-focused. You’ll build alongside people who move fast, sweat the details, and have each other’s backs.
• You’ll join a growing company with real momentum, strong customer love, and a people-first culture—recognized as a Canada Great Place to Work (2025).

What Will Set You Apart

• Analytics/data-heavy product experience
• Ecommerce experience
• Platform/technical product experience
• Pricing & packaging/monetization experience
• Onboarding, activation, or time-to-value work
• Strong sales/marketing/positioning fluency
• Founder / early-stage company experience

150000 - 190000 CAD a year