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AML Analyst, High Risk Clients

Neo Financial

Neo Financial

Calgary, AB, Canada
Posted on Friday, July 5, 2024

Come Build a Better Financial Future for all Canadians

At Neo, we’re building a more rewarding financial experience for all Canadians.

Life at a rapidly expanding tech startup is demanding, exhilarating, and not for everyone.

From world-class creative minds to brilliant engineers, it's high-performing people that make Neo a workplace with passion and purpose.

Since being founded in 2019, Neo has built incredible traction and is one of the fastest growing fintechs in Canada.

  • LinkedIn’s Top Startup in Canada for 2022 and 2023
  • Top-ranked mobile apps and credit cards
  • Canada’s top-rated credit card
  • Team of 700+ people
  • 1M+ customers in 3 years
  • 11K+ retail partners

High Performance at Neo

We recruit, hire, and build our company culture around these attributes:

Teamwork: We trust, respect, encourage, and show up for each other — through good times and hard. We’re on this mission not just for ourselves, but also for the people we work with — and ultimately, for our customers.

Ownership: We all have a stake in Neo’s success — so we go out of our way to do what needs to get done. We hold ourselves accountable to deliver on our commitments — to our customers, to our partners, and to our team. When we fall short, we find a way to do better in the future.

Professional Integrity: We’re asking millions of Canadians to trust us with their hard-earned money — so we hold ourselves (and each other) to the highest standards of integrity.


  • You conduct skilled AML research, risk assessments, and reporting in a timely manner to ensure client risk is appropriately identified and mitigated
  • You leverage a variety of sources to support your research, thinking outside of the box on how and where to confirm your findings
  • You assist and partner in the development and implementation of appropriate AML/ATF processes, policies and controls
  • You support the facilitation of periodic AML/ATF risk and self-assessment activities for the overall framework
  • You maintain adequate documentation of Customer Due Diligence and Enhanced Due Diligence in line with Neo’s AML/ATF policy and procedures
  • You resolve post-completion aspects of files, such as error remediations
  • You liaise with internal partners to collect missing information and documents, confirmation and validation
  • You ensure that the KYC Due Diligence package for client for new onboarding client or recertification of existing client is completed in a timely manner and in compliance with regulations


  • 3+ years experience in AML and customer onboarding
  • Well developed understanding of, and experience with customer due diligence, enhanced due diligence, and transaction monitoring
  • A comprehensive understanding of regulatory requirements and legislation, including FINTRAC, PCMLTFA and OSFI Guidelines
  • Critical and analytical thinker, well organized, with the ability to complete assigned tasks independently and seek guidance when needed
  • Excellent oral and written communication skills; strong interpersonal skills with the ability to develop relationships with business partners
  • A good team player with a can-do spirit in a fast-paced environment
  • ACAMS certification is considered an asset

Working at Neo

Joining Neo means betting on yourself and discovering your full potential. As individuals and as a team, we continually challenge ourselves and each other to do our best work. We’re making change happen at a rapid pace — providing endless opportunities to sharpen your skills, expand your knowledge, and find new solutions to complex problems. That means rapid career progression and constant learning opportunities.

The people who thrive at Neo are resourceful, relentless, and want to win. We hold ourselves to high standards, because we’re on a mission that matters — to transform financial services for the better. If that’s what you’re looking for, read on.

We trust, respect, and show up for each other. That means truthful conversations, frequent feedback, and working with people who push you to be your best. We’re evolving quickly as an organization, we work together in person, and the pace of progress isn’t for everyone. That’s why we’re looking for change-makers who love a challenge — who would rather blaze a trail through uncertainty than travel a well-paved road.

Our team members earn meaningful equity in the company through stock options — so Neo’s growth benefits everyone who helps make it happen. That also means taking on more responsibility than you may have had at your last job. We don’t get hung up on job titles or hierarchy — we’re focused on doing what it takes to accomplish our mission.

Check out these videos from our employees to learn more about Working at Neo.

Apply with Us

We believe in equal opportunity, and are committed to creating an inclusive climate where everyone can thrive. Customers trust us with their finances, so successful candidates for this position will be required to undergo a security screening, including a criminal records check and a credit check.