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Director, Credit Risk

Neo Financial

Neo Financial

Toronto, ON, Canada
Posted on Thursday, June 6, 2024

Come Build a Better Financial Future for all Canadians

At Neo, we’re building a more rewarding financial experience for all Canadians.

Life at a rapidly expanding tech startup is demanding, exhilarating, and not for everyone.

From world-class creative minds to brilliant engineers, it's high-performing people that make Neo a workplace with passion and purpose.

Since being founded in 2019, Neo has built incredible traction and is one of the fastest growing fintechs in Canada.

  • LinkedIn’s Top Startup in Canada for 2022 and 2023
  • Top-ranked mobile apps and credit cards
  • Canada’s top-rated credit card
  • Team of 700+ people
  • 1M+ customers in 3 years
  • 11K+ retail partners

High Performance at Neo

We recruit, hire, and build our company culture around these attributes:

Teamwork: We trust, respect, encourage, and show up for each other — through good times and hard. We’re on this mission not just for ourselves, but also for the people we work with — and ultimately, for our customers.

Ownership: We all have a stake in Neo’s success — so we go out of our way to do what needs to get done. We hold ourselves accountable to deliver on our commitments — to our customers, to our partners, and to our team. When we fall short, we find a way to do better in the future.

Professional Integrity: We’re asking millions of Canadians to trust us with their hard-earned money — so we hold ourselves (and each other) to the highest standards of integrity.

The role:

Neo Financial is looking for an experienced and data-driven leader with strong knowledge of credit risk across the consumer credit lifecycle to join our team as a full-time Director, Credit Risk in Toronto. In this role, you’ll lead a team of high-performers responsible for the design and execution of sound credit risk strategies. By leveraging your industry experience and leadership capabilities, you’ll make an immediate impact through your team that supports both strategic and tactical credit risk levers.

What you'll be doing:

  • Oversee a team of analysts responsible for creating sound risk strategies to effectively manage the lending portfolio in line with Neo’s business objectives
  • Work with the credit risk management team to develop and enhance credit risk policies and strategies using data analytics and statistical modeling
  • Develop team’s capabilities to actively monitor performance and identify trends to enable strategic business decisions
  • Provide leadership on the analysis risk profiles across the credit lifecycle, leveraging advanced analytics and machine learning to best identify exposure/opportunities
  • Manage and support cross functional initiatives to ensure projects have adequate credit risk representation
  • Drive continuous improvement to ensure credit risk strategies are effective and aligned
  • Investigate and implement credit risk management tools and technologies that will both enhance and enable the team’s analytical capabilities
  • Lead the development of business cases to enhance credit risk management performance
  • Collaborate with key stakeholders across the organization to integrate foundational risk practices

Who we're looking for:

  • You have 5+ years experience within credit risk management and a proven track record of developing credit risk strategies.
  • You bring 3+ years of experience in leading risk management teams
  • You have a post-Secondary education in a quantitative field preferred (Statistics, Mathematics, Economics, Business Administration, Computer Science, etc)
  • You bring advanced knowledge of SQL, R and Python
  • You think strategically with the ability to see the big picture
  • You have strong verbal and written communication skills with the ability to adapt communication to different audiences including senior management
  • You proactively seek to improve processes, raising quality and productivity through efficiencies or by implementing best-in-class solutions
  • You are data-driven; eager to understand the numbers and provide meaningful insights
  • You take a collaborative approach and with the ability to engage purposely with stakeholders
  • You have experience in a fast-paced environment where competing priorities, uncertain outcomes and iteration is the norm

Working at Neo

Joining Neo means betting on yourself and discovering your full potential. As individuals and as a team, we continually challenge ourselves and each other to do our best work. We’re making change happen at a rapid pace — providing endless opportunities to sharpen your skills, expand your knowledge, and find new solutions to complex problems. That means rapid career progression and constant learning opportunities.

The people who thrive at Neo are resourceful, relentless, and want to win. We hold ourselves to high standards, because we’re on a mission that matters — to transform financial services for the better. If that’s what you’re looking for, read on.

We trust, respect, and show up for each other. That means truthful conversations, frequent feedback, and working with people who push you to be your best. We’re evolving quickly as an organization, we work together in person, and the pace of progress isn’t for everyone. That’s why we’re looking for change-makers who love a challenge — who would rather blaze a trail through uncertainty than travel a well-paved road.

Our team members earn meaningful equity in the company through stock options — so Neo’s growth benefits everyone who helps make it happen. That also means taking on more responsibility than you may have had at your last job. We don’t get hung up on job titles or hierarchy — we’re focused on doing what it takes to accomplish our mission.

Check out these videos from our employees to learn more about Working at Neo.

Apply with Us

We believe in equal opportunity, and are committed to creating an inclusive climate where everyone can thrive. Customers trust us with their finances, so successful candidates for this position will be required to undergo a security screening, including a criminal records check and a credit check.