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AML Manager, QA/QC

Neo Financial

Neo Financial

Quality Assurance
Calgary, AB, Canada
Posted on Thursday, May 30, 2024

Come Build a Better Financial Future for all Canadians

At Neo, we’re building a more rewarding financial experience for all Canadians.

Life at a rapidly expanding tech startup is demanding, exhilarating, and not for everyone.

From world-class creative minds to brilliant engineers, it's high-performing people that make Neo a workplace with passion and purpose.

Since being founded in 2019, Neo has built incredible traction and is one of the fastest growing fintechs in Canada.

  • LinkedIn’s Top Startup in Canada for 2022 and 2023
  • Top-ranked mobile apps and credit cards
  • Canada’s top-rated credit card
  • Team of 700+ people
  • 1M+ customers in 3 years
  • 11K+ retail partners

High Performance at Neo

We recruit, hire, and build our company culture around these attributes:

Teamwork: We trust, respect, encourage, and show up for each other — through good times and hard. We’re on this mission not just for ourselves, but also for the people we work with — and ultimately, for our customers.

Ownership: We all have a stake in Neo’s success — so we go out of our way to do what needs to get done. We hold ourselves accountable to deliver on our commitments — to our customers, to our partners, and to our team. When we fall short, we find a way to do better in the future.

Professional Integrity: We’re asking millions of Canadians to trust us with their hard-earned money — so we hold ourselves (and each other) to the highest standards of integrity.

The Role:

Reporting to the Director of AML, the Manager of QA/QC will execute risk-based and efficient Quality Assurance (QA) Reviews to improve the caliber of investigative and regulatory reporting practices and controls, as well as mitigating the regulatory and reputational risks to Neo.

What you’ll be doing:

  • You implement and maintain quality assurance policies and procedures with the goal of continuously enhancing Neo’s AML programs
  • You manage effectiveness of AML practices, including CDD/EDD, High Risk Client Management, Transaction Monitoring, Unusual Transaction Reports, regulatory reporting to FINTRAC, and associated technologies
  • You provide periodic reporting to senior management and offer recommendations to remediate quality deficiencies
  • You develop, implement, and maintain testing and oversight processes to support the Compliance and reporting programs
  • You create and maintain AML documentation that adheres to internal and external review standards, including Audit and Regulatory review
  • You’re up to date on all things AML - from current banking and regulatory issues to training tools and audit processes
  • You participate in, and lead, certain Compliance projects as needed
  • You act as the main point of contact for escalations, providing informed observations to identify gaps and trends

Who we are looking for:

  • 5+ years experience in AML QA/QC with 2+ years in a leadership position
  • Advanced knowledge of Canadian AML legislation, including Financial Transactions Reports Analysis Centre of Canada (FINTRAC), Office of the Superintendent of Financial Institutions (OSFI), and Proceeds of Crime (Money Laundering) and Terrorist Financing Act (PCMLTFA)
  • Certified Anti-Money Laundering Specialist (CAMS), Certified Financial Crimes Specialist (ACFCS) certifications or equivalent designations will be considered an asset.
  • University Degree in Law, Business, Economics, Management or other relevant fields is an asset
  • You have strong verbal and written communication skills with the ability to adapt communication to different audiences including senior management
  • You think strategically, and understand how risk strategies impact the big picture
  • You take a collaborative approach and engage purposely with key stakeholders
  • You have experience in a fast-paced environment where competing priorities, uncertain outcomes, and iteration are part of the norm

Working at Neo

Joining Neo means betting on yourself and discovering your full potential. As individuals and as a team, we continually challenge ourselves and each other to do our best work. We’re making change happen at a rapid pace — providing endless opportunities to sharpen your skills, expand your knowledge, and find new solutions to complex problems. That means rapid career progression and constant learning opportunities.

The people who thrive at Neo are resourceful, relentless, and want to win. We hold ourselves to high standards, because we’re on a mission that matters — to transform financial services for the better. If that’s what you’re looking for, read on.

We trust, respect, and show up for each other. That means truthful conversations, frequent feedback, and working with people who push you to be your best. We’re evolving quickly as an organization, we work together in person, and the pace of progress isn’t for everyone. That’s why we’re looking for change-makers who love a challenge — who would rather blaze a trail through uncertainty than travel a well-paved road.

Our team members earn meaningful equity in the company through stock options — so Neo’s growth benefits everyone who helps make it happen. That also means taking on more responsibility than you may have had at your last job. We don’t get hung up on job titles or hierarchy — we’re focused on doing what it takes to accomplish our mission.

Check out these videos from our employees to learn more about Working at Neo.

Apply with Us

We believe in equal opportunity, and are committed to creating an inclusive climate where everyone can thrive. Customers trust us with their finances, so successful candidates for this position will be required to undergo a security screening, including a criminal records check and a credit check.