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People Operations Generalist

Neo Financial

Neo Financial

People & HR, Operations
Calgary, AB, Canada
Posted on Thursday, May 30, 2024

If you are an individual with a passion for people, systems and processes, come join our collaborative team of high performers!

We are looking for a People Operations Generalist that will support the full employee lifecycle from onboarding, offboarding, and everything in between! In this role, you will field people related inquiries supporting various key stakeholders such as employees, leaders, and the Talent Management team. In addition to operational functions, you will be responsible for compiling data for regular formal reports and presentations.

What you’ll be doing:

  • Provide full employee lifecycle support including processing onboarding, job changes, leaves, and offboarding in our HRIS.
  • Provide strong employee support by responding to inquiries in our People ticketing system - which can include inquiries about immigration, relocation, employment letters, and benefits.
  • Responsible for maintaining and updating data within our HRIS and across other platforms, ensuring a high degree of accuracy. This includes updating our HRIS with any changes to employee titles, compensation, reporting structures, etc.
  • Generate reports and pull together metrics & dashboards.
  • Support the People team with special projects, helping to drive a high-performance culture, supporting change management initiatives.
  • Drive a continuous improvement mindset to ensure our People programs and systems are being operated efficiently and consistently.

Who we’re looking for:

  • 3+ years of experience in the HR field as a Coordinator, Analyst, Generalist or similar role.
  • Diploma or Bachelor’s degree in Human Resources or related field is preferred.
  • Strong ability to work with Microsoft Excel, Google Sheets or similar software.
  • Experience in using various HRIS would be considered an asset.
  • Exceptional attention to detail, results-driven, and a can-do attitude.
  • Excellent communicator and support skills, with the ability to quickly develop positive working relationships across all teams and functions.

What will help you succeed:

  • Have a knack and genuine interest in numbers, data and information; keen to dive into HR metrics
  • Ability to thrive in a fast-paced, growing tech environment with multiple competing priorities
  • Must demonstrate the highest standard in handling confidential and sensitive information
  • Have a continuous improvement mindset to ensure all our processes and HR systems are being operated efficiently and consistently
  • You bring a strong ability to problem solve and think critically, seeing problems as opportunities to solution and dig-in
  • You’re adaptable and a high-achiever who’s energized by challenging work
  • You take ownership of your work, can prioritize business needs, and take pride in getting things done