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Director, Deposits Strategy

Neo Financial

Neo Financial

Calgary, AB, Canada
Posted on Thursday, January 25, 2024

Come Build a Better Financial Future for all Canadians

At Neo, we’re building a more rewarding financial experience for all Canadians.

Life at a rapidly expanding tech startup is demanding, exhilarating, and not for everyone.

From world-class creative minds to brilliant engineers, it's high-performing people that make Neo a workplace with passion and purpose.

Since being founded in 2019, Neo has built incredible traction and is one of the fastest growing fintechs in Canada.

  • LinkedIn’s Top Startup in Canada for 2022 and 2023
  • Top-ranked mobile apps and credit cards
  • Canada’s top-rated credit card
  • Team of 700+ people
  • 1M+ customers in 3 years
  • 11K+ retail partners

High Performance at Neo

We recruit, hire, and build our company culture around these attributes:

Teamwork: We trust, respect, encourage, and show up for each other — through good times and hard. We’re on this mission not just for ourselves, but also for the people we work with — and ultimately, for our customers.

Ownership: We all have a stake in Neo’s success — so we go out of our way to do what needs to get done. We hold ourselves accountable to deliver on our commitments — to our customers, to our partners, and to our team. When we fall short, we find a way to do better in the future.

Professional Integrity: We’re asking millions of Canadians to trust us with their hard-earned money — so we hold ourselves (and each other) to the highest standards of integrity.

The Role

The Director, Product-Deposits Strategy will be responsible for developing and executing strategic initiatives for Neo’s Deposits portfolio that will drive growth, meet financial targets and deliver exceptional client experiences. You will be using a high degree of independence and judgment, providing leadership for product teams, engineering, finance and marketing to achieve business objectives including contribution margin, new clients, deposit balances, market share and CX goals.

As Director, you’ll develop and maintain internal and external relationships across the organization, including negotiating and influencing stakeholders. In addition, you’ll provide sophisticated analysis of complex business information and make comprehensive recommendations to management including business leaders. You’ll drive innovation across Deposits using expert problem-solving skills and communication abilities. As a P&L leader, you ultimately own the business - the brand, the balances, the profitability, and the experience.

What you’ll be Doing

  • Strategy & Planning: Creating long-term strategy for the business in collaboration with the finance, product economics and other business leaders.
  • Product Management: Developing offers, campaigns and strategic initiatives to increase sales and grow balances through propensity models and optimized pricing, increase funded accounts and drive stable deposit and payment behaviors.
  • Product Development: You will develop, recommend, and implement strategic business plans to optimize efficiency, profitability and customer experience.
  • Financial Results: Accountable for the P&L and financial results for the deposit portfolio, through strategic management, forward looking plans to address emerging trends, competitive developments and business challenges.
  • Stakeholder Management: Engaging on a regular basis with senior leaders within Neo including VPs and the Co-founders, business leaders/stakeholders including Channels, Strategy, Product, Marketing and Engineering and various other Neo teams (Legal, Compliance, Finance) and external vendors as required including our Schedule 1 Bank partners.
  • Build Partnerships: Collaborate with internal key partners (e.g., Analytics, Financial Planning, Marketing, Engineering, Product, CX, Finance) to assess current state features, processes, portfolio and campaign performances for Deposits, and work with the partners to enhance.

Who we're Looking for

  • 7+ years of experience working with digital products and financial services
  • 5 years of Deposits experience or related treasury work
  • Product management, strategy, digital/CX, and people leadership are requirements
  • Well-rounded problem solver, effective communicator and product management visionary
  • Integrative thinker who 'connects the dots' to achieve consensus at all levels of an organization from senior executives to engineers, to designer
  • People leadership experience, critical thinking and structured problem-solving skills and the to collaborate, and drive to consensus across a variety of stakeholders

Working at Neo

Joining Neo means betting on yourself and discovering your full potential. As individuals and as a team, we continually challenge ourselves and each other to do our best work. We’re making change happen at a rapid pace — providing endless opportunities to sharpen your skills, expand your knowledge, and find new solutions to complex problems. That means rapid career progression and constant learning opportunities.

The people who thrive at Neo are resourceful, relentless, and want to win. We hold ourselves to high standards, because we’re on a mission that matters — to transform financial services for the better. If that’s what you’re looking for, read on.

We trust, respect, and show up for each other. That means truthful conversations, frequent feedback, and working with people who push you to be your best. We’re evolving quickly as an organization, we work together in person, and the pace of progress isn’t for everyone. That’s why we’re looking for change-makers who love a challenge — who would rather blaze a trail through uncertainty than travel a well-paved road.

Our team members earn meaningful equity in the company through stock options — so Neo’s growth benefits everyone who helps make it happen. That also means taking on more responsibility than you may have had at your last job. We don’t get hung up on job titles or hierarchy — we’re focused on doing what it takes to accomplish our mission.

Check out these videos from our employees to learn more about Working at Neo.

Apply with Us

We believe in equal opportunity, and are committed to creating an inclusive climate where everyone can thrive. Customers trust us with their finances, so successful candidates for this position will be required to undergo a security screening, including a criminal records check and a credit check.