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Vice President, Information Security

Neo Financial

Neo Financial

Calgary, AB, Canada
Posted on Saturday, December 16, 2023

Come Build a Better Financial Future for all Canadians

At Neo, we’re building a more rewarding financial experience for all Canadians.

Life at a rapidly expanding tech startup is demanding, exhilarating, and not for everyone.

From world-class creative minds to brilliant engineers, it's high-performing people that make Neo a workplace with passion and purpose.

Since being founded in 2019, Neo has built incredible traction and is one of the fastest growing fintechs in Canada.

  • LinkedIn’s Top Startup in Canada for 2022 and 2023
  • Top-ranked mobile apps and credit cards
  • Canada’s top-rated credit card
  • Team of 700+ people
  • 1M+ customers in 3 years
  • 11K+ retail partners

High Performance at Neo

We recruit, hire, and build our company culture around these attributes:

Teamwork: We trust, respect, encourage, and show up for each other — through good times and hard. We’re on this mission not just for ourselves, but also for the people we work with — and ultimately, for our customers.

Ownership: We all have a stake in Neo’s success — so we go out of our way to do what needs to get done. We hold ourselves accountable to deliver on our commitments — to our customers, to our partners, and to our team. When we fall short, we find a way to do better in the future.

Professional Integrity: We’re asking millions of Canadians to trust us with their hard-earned money — so we hold ourselves (and each other) to the highest standards of integrity.

The Role

We’re expanding Neo leadership by adding a VP Information Security to our team in Calgary, AB. Success in this role will be based on your ability to rapidly deliver improvements as a startup leader who isn’t afraid to sometimes jump ‘into the weeds’ to drive performance, efficiency and results. We’re searching for someone humble and entrepreneurial who can succeed in a flat organization; someone with hustle and a scrappy attitude who can balance project management, people management, and hands-on team mentorship with expertise in cyber and information security.

What you'll be doing

  • Take ownership over the security of a B2C cloud-based service, bringing proven insights and tactics to ensure an online system accessible by millions globally is secure.
  • Use your expertise in cyber and information security to prioritize, build project roadmaps, define clear success criteria, and create detailed cyber project implementation plans.
  • Build and manage a high-performance team of analysts, testers and engineers through great people management, setting clear expectations, and constantly raising the bar.
  • Provide hands-on mentorship, coaching, feedback, and support to the entire team while working with them, rather than them working under you.
  • Take ownership over costs deadlines; review the teams’ actual, day-to-day work to personally hold the team accountable.
  • Apply a startup mindset to achieving big things in an impossibly short amount of time, even with limited resources or while the business is moving at an incredible pace.
  • Shift ownership left rather than centralizing or bottlenecking teams; improving training, awareness, and creating distributed responsibility across teams at Neo.
  • Collaborate with leaders in tech and product (and startup founders); be pragmatic while also justifying cybersecurity initiatives by clearly quantifying value, cost, and risk.
  • Represent the organization in interactions and even negotiations with industry peers, regulators, auditors or any external stakeholders who connect with Neo.

Who we're looking for

  • Pragmatic tech-team managers with proven track records: both running challenging projects and managing fast paced, high-performance teams.
  • Passionate community-involved leaders who are active beyond their day to day work: authors, bloggers, social-media influencers, and conference or meetup speakers.
  • Experts with deep, practical knowledge of what it takes to secure the world’s most scalable, high-profile online systems and software products.
  • Security focused individuals who will focus on security itself. Work with our existing compliance team, but know how to go far beyond adopting frameworks or controls.
  • Leaders with charisma and excellent communication and interpersonal skills, with the ability to collaborate effectively, inspire, mentor, resolve conflict, and lead a diverse team.
  • Startup experience preferred; experience at technology companies or building software- and cloud-based products that emphasize security will be an asset.
  • Bachelor's degree or higher in Computer Science, Information Security, or related, or equivalent work experience.
  • Recommend 8+ years of related industry experience and associated certifications (CISSP, AWS Certified Security, etc).

Working at Neo

Joining Neo means betting on yourself and discovering your full potential. As individuals and as a team, we continually challenge ourselves and each other to do our best work. We’re making change happen at a rapid pace — providing endless opportunities to sharpen your skills, expand your knowledge, and find new solutions to complex problems. That means rapid career progression and constant learning opportunities.

The people who thrive at Neo are resourceful, relentless, and want to win. We hold ourselves to high standards, because we’re on a mission that matters — to transform financial services for the better. If that’s what you’re looking for, read on.

We trust, respect, and show up for each other. That means truthful conversations, frequent feedback, and working with people who push you to be your best. We’re evolving quickly as an organization, we work together in person, and the pace of progress isn’t for everyone. That’s why we’re looking for change-makers who love a challenge — who would rather blaze a trail through uncertainty than travel a well-paved road.

Our team members earn meaningful equity in the company through stock options — so Neo’s growth benefits everyone who helps make it happen. That also means taking on more responsibility than you may have had at your last job. We don’t get hung up on job titles or hierarchy — we’re focused on doing what it takes to accomplish our mission.

Check out these videos from our employees to learn more about Working at Neo.

Apply with Us

We believe in equal opportunity, and are committed to creating an inclusive climate where everyone can thrive. Customers trust us with their finances, so successful candidates for this position will be required to undergo a security screening, including a criminal records check and a credit check.