Technical Team Lead
Method:CRM
IT
Toronto, ON, Canada · Remote
Posted on Jan 4, 2025
Opportunity
Our Development team is growing, and we’re looking for a Technical Team Lead who is passionate about building high-quality features, mastering modern technologies such as .NET Core, React, cloud infrastructure, message architecture, and polyglot persistence, and driving both technical excellence and team growth.
About Method
Method understands that businesses are unique and so it is our vision to create a small business platform that is easily personalized for each of our customers. Our flagship product is Method CRM, a customer relationship management tool made specifically for small businesses who have outgrown their processes. Unlike other CRMs, the combination of Method’s deep QuickBooks sync and no-code customization engine enable businesses to achieve their optimal workflows.
At Method, doing fantastic work is just as important as looking out for each other and our community. From flex hours and full benefits to our monthly Method:Gives program, we do our best to support both our employees and community.You can learn more about Method and our team here!
The Role
As a Technical Team Lead, you will play a crucial role in leading technical discussions, mentoring team members, and ensuring the delivery of high-quality features and scalable architecture. You will foster team collaboration, drive technical excellence, and ensure the team's success in achieving business objectives.
Technical Responsibilities:
- Lead technical discussions within your team and across cross-functional meetings, fostering collaboration and innovation.
- Prototype, build, and maintain engaging user experiences.
- Work with tools in AWS, SQS, C#, SQL, .NET, MongoDB, ElasticSearch, and React.
- Make data-informed decisions based on user analytics data and customer feedback.
- Design and ensure robust, scalable, and observable architecture for critical functionalities (e.g., SMS).
- Identify areas of improvement within the SDLC, including pipelines, testing, monitoring, and performance.
- Provide technical oversight through code reviews, mentorship, and strategic guidance, leveraging AI-assisted tools where applicable.
Leadership Responsibilities:
- Mentor and guide a team of developers, ensuring their professional growth and career development.
- Conduct performance reviews, including informal biannual and formal annual evaluations, identifying areas for improvement.
- Make merit and compensation recommendations based on performance and contributions.
- Participate in second- and third-round interviews, evaluate candidates' technical and non-technical skills, and make hiring recommendations.
- Represent your team in Team Leaders meetings, company-wide or departmental meetings, presenting updates and addressing concerns.
- Collaborate with QA, PMs, and other cross-functional teams to address operational challenges and team interdependencies.
Technical Expertise:
- Back-End: Advanced knowledge of C#, .NET (Core/7/8), Web APIs, and design patterns (REST, MVC).
- Proven ability to diagnose and resolve complex issues in distributed systems or large-scale applications.
- Front-End: Experience with React and familiarity with front-end technologies such as Razor/Blazor and vanilla JavaScript.
- Strong understanding of building user interfaces and integrating them with backend services.
- General Skills: Strong experience with persistence storage (SQL/NoSQL), ORM frameworks, and cloud infrastructure (e.g., AWS).
- Proficiency with unit testing, integration testing, caching, messaging architecture, and CI/CD tools.
Soft Skills:
- Exceptional problem-solving skills with a proactive and solution-oriented mindset.
- Strong communication and mentoring abilities to support intermediate developers.
- Ability to multitask effectively and prioritize in a fast-paced environment.
- Team player with a positive attitude and a commitment to excellence.
Preferred Experience:
- 1-3 years of leadership experience in a technical role, including team management and mentorship.
- 5-7+ years of experience in software development, ideally in production-level applications.
- Certifications in Microsoft Azure or AWS are a plus.
- Post-secondary education in Computer Science, Computer Engineering, Software Engineering, or equivalent training/experience.
What We Offer
At Method, doing fantastic work is just as important as looking out for each other and our community. From flex hours and full benefits to our monthly Method:Gives program, we do our best to support both our employees and community. You can learn more about Method and our team here!
- Fun team collaborative environment.
- Small company experience – working for a small company like Method gives you deep insight to the inner workings of how a software company operates, as you will be expected to be involved in many discussions: It is the kind of experience you can only get from a small company.
- Training – You will receive initial and ongoing training on Method’s products, policies and procedures as well as a quarterly professional development budget.
- Continuous Educational materials and funding to ensure you stay ahead.
- Great downtown location – Method is located right in the heart of Toronto’s young and vibrant ‘King West’ technology hub at the corner of Adelaide and Spadina Ave.
- Health care,vision and dental plan.
- Paid vacation and personal days.
- Company and team social events.
In your first 30 days, you will:
- Onboard and acclimate with the Development team. Including tailored 1on1s.
- Complete Method’s Bootcamp.
- Understand Method’s values, tools and best practices and how our teams collaborate to drive results.
- Learn and become an expert of our internal communication tools, norms, and practices.
- Start making small improvements based on the product backlog or refactoring code to improve readability, testability, and maintainability.
In your first 60 days, you will:
- Contribute to the Development team's culture, processes, and best practices.
- Become more confident with code ownership and deploying to production.
- Assist the team with daily releases and monitoring changes.
- Help other developers within code design and decision making.
In your first 90 days, you will:
- Start assuming more autonomy and finding small ways to practice ownership across the platform.
- Work closely with your Manager to explore goals for the rest of the year.
- Provide feedback in Grooming sessions on best practices for design and story implementation.
Hybrid Policy
At Method we are working on a hybrid schedule. Employees work from the office 2-3 times each week from our office in downtown Toronto.
We thank all applicants in advance, and will contact only those who we wish to interview. No phone calls or agencies please.
Method is an equal opportunity employer for all — regardless of race, colour, ancestry, religion, gender identity, sexual orientation, age, marital status or able-bodiedness. As part of our commitment to be an inclusive and accessible workplace, we’re happy to provide accommodations for candidates taking part in the selection process.