CANDIDATE PROFILE

• The ideal candidate possesses a Bachelor's degree in Business, Communications, Science, or a Health-related discipline and has 3+ years of experience in client-facing roles.
• The ideal candidate demonstrates a strong client-centric approach with the ability to cultivate and maintain relationships with stakeholders at various levels. The candidate has proven experience in understanding and addressing clients' needs and challenges, delivering exceptional service and value.
• The ideal candidate has demonstrated experience in supporting projects and processes. Furthermore, they possess the ability to prioritize tasks, set clear milestones, and ensure seamless execution while adapting to changing circumstances.
• The candidate thrives in a fast-paced and ever-evolving environment and remains composed and resilient in uncertain situations, proactively seeking innovative solutions and adapting strategies to meet emerging demands.
• Employing a problem-solving mindset, the ideal candidate can analyze complex issues and devise practical and impactful solutions. They continuously seek opportunities for improvement, leveraging data-driven insights and embracing creative thinking.
• With exceptional interpersonal and communication skills, both written and verbal, the ideal candidate can articulate ideas clearly and concisely to various stakeholders, including presenting analyses and reports to internal and external stakeholders.
• The candidate is proficient in utilizing various software and platforms to enhance communication and streamline processes.
Not checking every box? Please apply anyway. We understand that candidates have different experiences that may make them a fantastic fit for this position, and for Maple. We value equity, diversity, and inclusion, and we’re committed to providing fair and equal opportunities to all applicants. We also want to provide an accessible interview process, so if there’s any accommodations that would make your experience more comfortable, please let us know.
KEY COMPETENCIES
• Digital Literacy
• Client Focus
• Project Management
• Communication
• Adaptability
• Solution-Oriented
CULTURE AND ORGANIZATIONAL FIT
The Maple team is:
• Passionate: We believe deeply in our company’s purpose and what we’re trying to accomplish as a team. We want all colleagues to feel passionate about improving access to high-quality healthcare through the power of technology, and to make a positive impact with the work we do, where we work, and in the community.
• Supportive: We’re a diverse community that recognizes and embraces the individual differences of our people. We have fun coming to work and bringing the best out of each other. We value and encourage different and diverse perspectives from all parts of the organization.
• United: We leave our egos at the door and act with humility. We work collaboratively to overcome obstacles that arise, and we’re united in our purpose and bringing our ambitious goals to life.
• Creative: We challenge the status quo of what we think is possible with how we approach our work and projects, celebrating bold thinking. We’re focused on our priorities yet remain agile in how we deliver on our goals.
WORKING AT MAPLE
We want you to love working at Maple. We want you to feel challenged and supported, cared for, and driven. Just as we’re driven to grow, to improve, to iterate our products and services, we want you to take the same mindset as you work towards achieving your personal best. We can all learn, we can all develop, and we can all power the future of healthcare. But we can only do it together. At Maple, we are a team first and foremost. Your success is our success.
In order to support your health and well-being, we offer a comprehensive set of benefits and perks, including:
• Health and dental benefits, insurance: Through our Group Benefits, you’ll get access to dental benefits, extended healthcare benefits for drugs, vision, paramedical coverage (e.g. massage therapists, dieticians, mental health professionals), counseling, health service navigation, life insurance, critical illness and disability insurance, and more.
• Dedicated Health Spending Account (“HSA”): An additional budget available for you to spend on health-related expenses (e.g. eyeglasses, therapy).
• Dedicated Wellness Budget: Spend your budget on activities that support your physical and mental wellness.
• Maple Coverage: You’ll get unlimited access to Maple for primary care, and a package of therapy consultations.
• Paid Health Days: In addition to paid vacation, you’ll receive 10 Paid Health Days for you to use when you’re suddenly feeling sick and unable to work, whether it’s a physical or mental health condition, to attend healthcare appointments and procedures, or if you need to support a loved one with their healthcare needs.
• Pregnancy and Parental Leave: We support parents who are welcoming a child into their life in a variety of ways, including a Supplemental Unemployment Benefit based on eligibility.
• Professional Development Budget: We encourage all team members to seek opportunities for growth and learning to support professional development. That’s why your Branch Out Budget (“BOB”) is designed to reimburse you for expenses related to any meaningful professional development opportunities.
OTHER
• Job type: Full-time
• Hiring manager: Manager, Health System Partnerships
• Location: Hybrid from Toronto
• Start date: November 2024
• Vacation: 3 weeks
Please note that any offer of employment may be subject to verification of employment and education background checks, including a criminal record check.