Work In Tech

About the Company

Makeship empowers influencers, creators, and brands of all sizes to develop and launch limited-edition products that matter to their fans. Leveraging our design, manufacturing, and marketing expertise, we work with our partners to bring their products to life through our community-powered crowd-funding platform. Each product is given a window of 21 days to be funded by the community before we produce and ship to fans worldwide. We put our brand behind every product and guarantee quality and ethical sourcing.

We're profitable, have grown the team from 2 to 70 people in 5 years, and have a three-year revenue growth of over 400%, ranking us 98th on The Globe and Mail’s Canada’s Top Growing Companies of 2024 list. We are also excited to announce that Makeship has officially been Great Place to Work-Certified™ for 2 years! Learn more about us at Makeship.com.

About the Role

As an early team member, you’ll play a huge role in shaping our culture, our process, and the future of Makeship. Every day, you’ll collaborate learn more about the content creation space, and watch your work impact the company and the community!

We want this to be the best work experience of your life, so we’ll pay you well, offer great benefits, invest deeply in your growth, and welcome you with our branded swag. You will also be joining one of Canada's fastest-growing start-ups!

What We Are Looking For

We are seeking a Project & Communications Manager who will scope, manage, and execute new initiatives & existing OKRs while scaling them across the entire company. Reporting directly to the COO, this role requires a highly organized, data-driven individual with a passion for e-commerce innovation. As a Project & Communications Manager, you will play a critical role in identifying opportunities, enhancing efficiencies, and driving impactful communication strategies.

Your Key Responsibilities

Project Management

• Plan, execute, and oversee projects from start to finish, ensuring timely delivery within budget.
• Develop detailed project plans, timelines, and resource allocation strategies.
• Collaborate with teams across the organization to align project objectives & deliverables.
• Monitor project performance using appropriate tools and techniques, and implement corrective actions as needed.
• Prepare and present project status reports to the leadership team.
• Identify feedback and behavioural data from customers and content creators to develop new products that follow our brand mission and identity.
• Discover system inefficiencies and turn them into opportunities for automation.

Communications Management

• Develop and implement communication strategies to support project objectives and company goals.
• Create and distribute engaging content for internal and external audiences, including presentations and project reports
• Act as a liaison between teams to ensure consistent messaging and information flow.
• Lead project planning meetings, retrospectives, and post-mortems
• Address and resolve communication challenges promptly and professionally.

What You Bring

• Minimum 3-5 years in project management and/or communications roles, preferably within the eCommerce or startup space.
• Proven expertise in project management methodologies and tools (eg. Trello, HubSpot).
• Proficiency in project management and analytics tools.
• Demonstrated success in managing multiple projects simultaneously in a fast-paced environment.
• Strong verbal communication skills, with the ability to tailor messaging to diverse audiences.
• Strong interpersonal skills and a collaborative approach to teamwork.
• Excellent problem-solving and decision-making abilities.
• High level of organization and attention to detail.
• Proactive and adaptable, with a can-do mindset.
• Passion for innovation and continuous improvement.
• Resilient under pressure and committed to meeting deadlines.

Bonus

• Bachelor’s degree in Business Administration, Communications, Marketing, or a related field.
• Familiarity with eCommerce platforms such as Shopify.
• Previous experience in a startup or entrepreneurial environment.
• Enthusiastic for eCommerce trends and consumer behaviour.
• Willingness to embrace new challenges and learn new skills.
• Certification in project management is highly desirable.

Benefits & Perks

• Work remotely anywhere in Canada and/or access any of our hubs
• Health and dental benefits from day 1
• 4 weeks of paid vacation (including paid time off on your birthday)
• Additional 1 week of paid time off during the holidays
• Monthly phone allowance
• $400 home office setup allowance
• RRSP Matching Program
• Pregnancy and Parental Leave Top-up Program
• Education Assistance Program
• Employee Referral Program

Salary Band: $90-115K CAD per annum. Individual salaries will be dependent on unique skills, experience and qualifications.

At Makeship we are committed to fostering an environment that welcomes people of all backgrounds, experiences, and identities. We are passionate about building an equitable and inclusive culture for our unique and diverse team of employees which makes us Makeship. As an equal-opportunity employer, we value and embrace everyone's opinions and differences, and we actively seek new Makeshippers who will work respectfully with our team, propelling our company and the community forward. If there are any accommodations we can provide to make your interview experience more accessible and inclusive, please let us know in your application.