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Technical Writer Co-op (Winter 2024 Term)

Magnet Forensics

Magnet Forensics

Marketing & Communications, IT
Waterloo, ON, Canada
Posted on Friday, September 15, 2023
Who We Are; What We Do; Where we’re Going
Magnet Forensics is a global leader in the development of digital investigative software that acquires, analyzes, and shares evidence from computers, smartphones, tablets and other IoT related devices. We are continually innovating so that our customers can deploy advanced and effective tools to protect their companies, communities, and countries.
Earlier this year, we shared the exciting news that Grayshift and Magnet Forensics have come together as one organization to accelerate innovation and transform digital investigations for our customers. We’re pleased to share that the combined organization is operating as Magnet Forensics.
The combination of mobile, cloud and computer forensics expertise under the Magnet Forensics name underscores our dedication to providing comprehensive, end-to-end DFIR solutions. This includes our commitment to helping with access to modern digital devices lawfully with our renowned product suite. And, our focus on innovating for the DIFR community, along with our shared mission, continues to be the top priority.
Your Role
The Technical Writer Co-op is responsible for creating and maintaining documentation for Magnet Forensics software products. Documentation is targeted towards a forensic investigator audience. As part of the Product Management team, the Technical Writer Co-op will work closely with various internal groups.
What You Will Accomplish
-Collaborate with the Product Documentation and Technical Support teams to build knowledge base articles for external and internal audiences.
-Perform peer edits and proofreading to make sure documentation and customer-facing communications follow the Magnet Forensics Style Guide and that language is clear, concise, and correct.
-Help build out team resources, including wiki pages.
What We Are Looking For
We’re looking for someone who checks off most, but not all, of the boxes. It’s more important to us to find a candidate who can display indicators of success through skills they have developed and experience they have been a part of, than to find folks who have “been there, done that”. We want to be a part of your development journey, and we’ll learn as much from you as you learn from us.
There are a couple must haves, but we will keep that list short:
-You are working toward a Bachelor's degree in Literature & Rhetoric, or Rhetoric, Media, and Professional Communication
-You have a basic understanding of topic-based writing (DITA)
-You have excellent written communication skills and a strong attention to detail
-You like working in a collaborative environment with smart, funny and interesting people
The Most Important Thing
We’re looking for candidates that can provide examples of how they have demonstrated Magnet InteGRITy throughout their previous experiences:
Greater Good – We think beyond our own interests and strive to improve communities around the world. This demonstrates our passion for making a difference in the world.
Respect – We hold ourselves accountable through transparent sharing of information and we have faith in each other’s abilities.
Innovation – We lead the industry in excellence and reliability while keeping the user experience simple and relevant. We are not afraid to push the boundaries to stay ahead of our competitors.
Teamwork – We collaborate internally and externally, while caring about each other and listening to our customers.
Magnet Forensics Inc. is an affirmative action, equal opportunity employer. It is Magnet Forensics policy to recruit and select applicants for employment solely on the basis of their qualifications, with emphasis on selecting the best-qualified person for the job. Magnet Forensics does not discriminate against applicants based on race, color, religion, sex, sexual orientation, national origin, or disability or any other status or condition protected by applicable law.
We’re committed to continuous learning and are focused on building a diverse and inclusive workforce. This commitment will be reflected in our hiring processes and embedded in our values and how we treat one another. If you’re interested in this role, but do not meet all of the qualifications listed above, we encourage you to apply anyways.
Magnet Forensics is an Equal Opportunity Employer and considers applicants for employment without regard to race, colour, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, provincial, or local law.