Product Marketing Specialist
Marketing & Communications, Product
Toronto, ON, Canada
CAD 70k-80k / year
About the Role
In this newly created role within the Product Marketing team, you will bridge the gap between Product, Marketing, Sales, and Customer Success. Your core mission is to lead customer and market research, decode competitor strategies, maintain total addressable market (TAM) analysis, and arm our customer-facing teams with high-impact sales enablement collateral for both our sales and customer success teams.
If you thrive in a fast-paced environment that offers true ownership, autonomy, and the opportunity to build from the ground up, LumiQ is for you.
What You'll Be Responsible For:
- Customer & Internal Research: Conduct qualitative and quantitative research on key
buyer personas (Finance Leaders, CPAs, L&D leads). Lead internal discovery by
interviewing Sales, CS, and current customers to refine product positioning and buyer journey maps. - TAM & Market Sizing: Continuously analyze and update TAM, SAM, and SOM
calculations to identify growth accounts, segment target markets, and support
geographical expansion. - GTM & Product Launch Support: Translate market and customer insights into
messaging frameworks for segment messaging, sales enablement and targeted growth
campaigns. - Industry Trends: Monitor compliance, content, and industry shifts in partnership with
internal teams to keep the organization ahead of market changes. - Competitive Tracking & Battlecards: Continuously track the CPE/CPD and corporate
L&D landscape to build actionable battlecards, feature comparison matrices, and objection-handling guides. - Win/Loss & CRM Insights: Dig into Salesforce and deal data to analyze win/loss
trends, evaluate messaging performance, and share findings company-wide. - Market Communications: Establish a systematic approach to share regular competitor
and market updates with internal teams. - Asset Creation & Maintenance: Partner with the Senior PMM to build and update core
sales tools, including pitch decks, one-pagers, buyer persona guides, case studies, infographics, and reports. - Content & Copy Support: Write and refine copy for sales/customer success assets, landing pages, thought leadership, and growth initiatives, ensuring all customer touch points reflect up-to-date messaging and brand guidelines.
- Sales Alignment: Work closely with the sales team to identify buyer friction points and
systematically test, analyze, and optimize collateral to shorten sales cycles.
Market Research, TAM Analysis & Insights
Competitor Intelligence & Data Analysis
Sales/Customer Success Enablement & Collateral Creation
Who You Are:
- Experience: 2 to 4 years in Product Marketing with a strong B2B SaaS experience preferred.
- Demonstrated Research Capability: Hands-on experience conducting market research, customer interviews, and market sizing analyses.
- Buyer Journey Expertise: Familiar with B2B buying committees, buyer personas, and complex sales cycles.
- Data & AI Savvy: Comfortable digging into data, working with CRMs like Salesforce (or quick to learn), and leveraging modern AI tools (e.g., Claude) and design templates (e.g., Figma) to produce assets.
- Writing & Communication: Exceptional copywriting and storytelling skills with a track record of translating complex insights into clear, consumable content for both internal and external audiences.
- Cross-Functional Collaboration: Strong interpersonal skills to build seamless relationships across Product, Sales, CS, Compliance, and Content production teams.
