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Revenue Enablement Specialist (Product)

Loopio

Loopio

Product
Toronto, ON, Canada
Posted on Saturday, July 6, 2024
Loopio is a workplace that unleashes learning & growth opportunities for our Loopers. We provide autonomous, challenging work that allows each employee to master their craft. We attract and retain people who are naturally curious, have grit and are eager to grow and build their careers. At Loopio, we genuinely support each other, because true success comes from working as #oneteam.
We are looking for a GTM Enablement Specialist who will play a pivotal role in equipping our GTM teams with the knowledge and tools necessary to successfully understand how to message, how to use, and how to articulate the value of Loopio.
Reporting to the Chief of Staff, Revenue, you will have a unique opportunity to work across multiple teams (e.g. GTM teams, Product Marketing) to design and implement enablement programs for customer facing teams focused on bringing new products, features, and services to market. You will also work collaboratively with other Revenue Enablement team members to design a cohesive content strategy.

What You'll Be Doing

  • Develop, maintain, and iterate content to be leveraged in onboarding, ongoing training, and continuous learning for deeper product knowledge
  • Collaborate with cross-functional stakeholders to support program, process, and product updates by developing and implementing specialized training programs for revenue teams
  • Establish a cadence for ongoing enablement activities and documentation creation, ensuring alignment with product roadmap
  • Manage the full lifecycle of the revenue enablement program, focusing on launch, reinforcement, and sustainability phases to ensure continuous improvement and alignment with business objectives.
  • Evaluate and measure the effectiveness of training programs and content, gathering feedback to drive continuous improvement efforts to enhance product knowledge
  • Develop content, playbooks, and collateral that help drive process alignment and knowledge across the revenue teams
  • Craft new messaging and refine existing content to effectively communicate the unique value of our platform to customer-facing teams.
  • Lead initiatives related to GTM launches and product releases, ensuring alignment with strategic objectives and providing measurable insights into program success.
  • Support the enablement tech stack across CMS, LMS, and productivity tools
  • Leverage our suite of enablement and sales tools to enhance development and accelerate productivity

What You'll Bring to the Team

  • 2+ years of enablement experience in a SaaS company
  • 2+ years of customer-facing experience a plus (e.g., sales, customer success, consulting)
  • Strong project management skills with the ability to manage multiple projects and deadlines simultaneously.
  • An enablement expert over a product expert, with strong stakeholder management with technical experts
  • A high degree of organization and attention to detail
  • Exceptional communication skills in the areas of writing, editing, and presenting
  • Proven track record of developing and delivering effective training content and programs that drive measurable results.
  • Self-starter mentality with the ability to thrive in a dynamic and fast-paced environment
  • Experience with Salesforce, Gong, Outreach, and ZoomInfo are a plus

Where You'll Work

  • Loopio is a remote-first workplace because we recognize the advantages of working flexibly. We have two Hub Regions, which means that employees live and work within a 300 KM radius of Toronto (within Ontario) or Vancouver (within British Columbia) and work within regular business hours in their timezone.
  • Loopio’s office headquarters are located in Toronto’s vibrant Kensington Market. All Loopers have the option to work from home. Ontario Loopers have the option to work in the Toronto HQ and BC Loopers may work from our co-working office in Gastown Vancouver. It is whatever works best for you!
  • You’ll collaborate with your teams virtually (we’re just a Zoom call away!) and have established core sync hours and focus time during the workday to enable us to work smarter together

Why You'll Love Working at Loopio

  • Your manager supports your development by providing ongoing feedback and regular 1-on-1s
  • You have tons of autonomy and responsibility: this role provides an opportunity to try new things and push creative boundaries
  • You’ll learn more than you thought was possible; our team is obsessed with personal and professional growth (every Looper receives a professional mastery allowance each year)
  • You’ll be set up to work remotely with a MacBook laptop, a monthly phone and internet allowance, and a work-from-home budget to help get your home office all set up!
  • Join us in regular company socials, AMA (Ask-Me-Anything), and quarterly kick-off to celebrate the big wins and milestones as #oneteam!
  • You’ll be joining a culture that has thoughtfully built out opportunities for connections in a remote first environment.
  • We have Employee Resource Groups, House Teams (curious? ask us about it!), virtual yoga, cooking classes and many more moments for us to have fun and learn together!
  • You’ll be a part of an award-winning workplace and one of Canada’s fastest growing companies with ample opportunity to make a big impact here!
We recognize that all too often, potential candidates don’t apply for a position simply because they don’t hit every single criteria included in the job description—particularly members of underrepresented groups.
Whether or not your experience checks off all the boxes on a job posting, we still encourage you to apply to ensure that your application receives a review from our team. We understand that a resume can only showcase so much during the applicant stage, so we've created prompts in the application for you to share more about yourself. If you've made a career transition (or a few!), you’re self taught in a new role, or you have skills/experience you’d like to highlight, we want to hear more about what you could bring to the table.
Loopio is an equal opportunity employer that is deeply committed to building equitable workplaces that are diverse and inclusive. We actively encourage candidates from all backgrounds and lifestyles to consider us as a future employer. Please contact a member of our Talent Experience team (work@loopio.com) should you require accommodations at any point during our virtual interview processes.