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Software Developer - AI Acceleration



Software Engineering, Data Science
Gujarat, India
Posted on Saturday, April 6, 2024
Loopio is a workplace that unleashes learning & growth opportunities for our Loopers. We provide autonomous, challenging work that allows each employee to master their craft. We attract and retain people who are naturally curious, have grit and are eager to grow and build their careers. At Loopio, we genuinely support each other, because true success comes from working as #oneteam.
Loopio is looking for a passionate and endlessly curious Software Developer to join our talented Software Engineers in our AI acceleration team. You’ll be on a mission to unleash the power of AI features to our customers and help them efficiently complete high quality responses. If you are a passionate software engineer who always looks at opportunities to improve your mastery, and enjoys working in a fast paced collaborative environment, you will be successful in this role.
This role requires close collaboration with teams across Canada, the UK, and India. To accommodate the time zone differences, you will be expected to work from 11 am - 7:30 pm IST

What You'll Be Doing

  • Work closely with Data Scientists, Machine Learning engineers and software developers to help build and integrate AI solutions and related workflows into the platform.
  • Focusing closely on customer feedback and embracing a user-centric approach
  • Collaborating closely with our Product Managers and Product Designers in an agile environment to bring features to life and iterate on them based on our customers' feedback.
  • Mentor and coach others, providing technical guidance and helping build an environment of knowledge-sharing and encouraged feedback
  • Participating in technical design discussions and technical decision making.

What You'll Bring to the Team

  • 3+ years of professional software development experience
  • Experience writing test cases using upstream testing practices (unit, functional, E2E, etc.)
  • Understanding of web applications with foundational development experience in both back and front end
  • Knowledge of the inner workings of back-end APIs and how to develop them
  • Proficient in building and designing RESTful APIs
  • Experience utilizing PHP and MySQL
  • Familiarity and experience working with ML solutions is a plus
  • Experience in the following is a plus: Typescript, AWS, Cypress, Elasticsearch

Where You'll Work

  • Loopio is based in Canada with hub regions around the world. Right now, our employees (or Loopers, as we call ourselves!) live and work in Toronto, Vancouver, London, and Gujarat.
  • Loopio is a remote-first workplace because we recognize the advantages of working flexibly. Our India/UK hub employees live and work remotely around London, UK / Gujarat, India and work according to regular business hours in their timezone unless otherwise stated.
  • You’ll collaborate with your teams virtually across the UK, India, and North America (we’re just a Zoom call and Slack message away!) and have established core sync hours and focus time during the workday to enable us to work smarter together. Additionally, we encourage asynchronous collaboration to effectively work as a global #OneTeam!

Why You'll Love Working at Loopio

  • Your manager supports your development by providing ongoing feedback and regular 1-on-1s
  • You have tons of autonomy and responsibility: this role provides an opportunity to try new things and push creative boundaries
  • You’ll learn more than you thought was possible; our team is obsessed with personal and professional growth (every Looper receives a professional mastery allowance each year)
  • You’ll be set up to work remotely with a MacBook laptop, a monthly phone and internet allowance, and a work-from-home budget to help get your home office all set up!
  • Join us in regular company socials, AMA (Ask-Me-Anything), and quarterly kick-off to celebrate the big wins and milestones as #oneteam!
  • You’ll be joining a culture that has thoughtfully built out opportunities for connections in a remote first environment.
  • We have Employee Resource Groups, House Teams (curious? ask us about it!), virtual yoga, cooking classes and many more moments for us to have fun and learn together!
  • You’ll be a part of an award-winning workplace and one of Canada’s fastest growing companies with ample opportunity to make a big impact here!
We recognize that all too often, potential candidates don’t apply for a position simply because they don’t hit every single criteria included in the job description—particularly members of underrepresented groups.
Whether or not your experience checks off all the boxes on a job posting, we still encourage you to apply to ensure that your application receives a review from our team. We understand that a resume can only showcase so much during the applicant stage, so we've created prompts in the application for you to share more about yourself. If you've made a career transition (or a few!), you’re self taught in a new role, or you have skills/experience you’d like to highlight, we want to hear more about what you could bring to the table.
Loopio is an equal opportunity employer that is deeply committed to building equitable workplaces that are diverse and inclusive. We actively encourage candidates from all backgrounds and lifestyles to consider us as a future employer. Please contact a member of our Talent Experience team ( should you require accommodations at any point during our virtual interview processes.