Work Location:

Toronto, Ontario, Canada

Hours:

37.5

Line of Business:

Enterprise Enabling Functions

Pay Details:

96,900 - 136,800 CADThis role is eligible for a discretionary variable compensation award that considers business and individual performance.

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

The Run My Business (RMB) Journey has embarked on an exciting series of initiatives to design and build our new online platform for TD business clients - TD Business Central (TDBC). Reporting to the Senior Manager Commercial Deposits and Cash Management Services (CMS), the Product Owner will be a member of the team that focuses on helping business clients from local to multinational, move money, simply, securely and seamlessly allowing them to maximize cash flow and focus on growing their businesses. The Product Owner's accountabilities will focus specifically on a suite of money-movement products used by Commercial Banking clients.

Job Responsibilities:

• Contribute to product roadmap, understanding emerging payments trends, competitive offerings, customer use cases, desired features and capabilities that will support revenue growth.

• Drive technology and process enhancements that modernize the client experience across the cash management portfolio and across client channels including online platforms and potential API integrations.

• Collaborate with internal stakeholders and sales employees to streamline operational processes and update end-to-end mapping and payment file layouts.

• Support day-to-day CMS product inquiries from our partners, including but not limited to possible CMS enhancements and customizations.

• Develop client-facing materials including training materials and legal documentation to support cash management services. Manage control partner approvals (Legal, Compliance, Fraud, ORM, Governance and Control) and executive stakeholder engagement.

• Support the development of sales support materials for Commercial Banking clients and sales employees including: product overviews, risks and restrictions, job aids, sales and operational procedures, FAQs, sales proposal materials and BB-Web/ Sharepoint content.

• Support and relationship management with various vendors who support cash management services including, contract updates, invoice review and management, SLA reviews, inquires and regular meeting cadence.

• Work with internal and external partners to regularly forecast and report on CMS product growth and performance, establish volume and pricing requirements with an emphasis on product, channel, and segment growth to optimize the P&L

• Address client and colleague irritants in a timely fashion updating process maps, incident management playbooks, broadcast messages and operational procedures as necessary.

Job Requirements:

• Strong knowledge of Business Banking processes, products/ services and clients, ideally with and previous experience cash management services experience.

• Thought leadership/ industry knowledge in the cash management services/ payment space.

• Maintain a culture of risk management and control, supported by effective processes in alignment with risk appetite.

• Ability to work independently with limited guidance; take ownership of deliverables; navigate ambiguity.

• Ability to analyze, organize and prioritize work while meeting multiple deadlines.

• Experience with agile methodologies preferred.

• Ability to communicate effectively with both business and technology stakeholders in both verbal and written form.

• Ability to work collaboratively and build relationships across teams and functions.

• Ability to work with Microsoft Word, Excel, and PowerPoint

• Successful candidate will need to meet Business Banking return to office standards.

• Undergraduate degree or product owner / management certificate and / or 5+ years of relevant experience.

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet