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Product Analyst



IT, Product
Colombo, Sri Lanka
Posted on Tuesday, January 30, 2024
Role: Product Analyst

Location: Sri Lanka (Colombo)

What We do:

Kognitiv empowers global brands to redefine loyalty through advanced data activation and multi-enterprise collaboration.

Founded in 2008, Kognitiv is challenging brands to redefine how they engage with their customers and deliver meaningful experiences that earn their lifetime loyalty.

In June 2020, Kognitiv and Aimia’s Loyalty Solutions came together to create a data and technology-led business, employing people across 20 countries worldwide. With 200+ clients and partners in more than 50 markets globally, Kognitiv is removing the complexity of cultivating loyalty, data, and partnerships, so brands can deliver enhanced value, personalization, and experiences to today’s consumers, right where they are.

About the opportunity:

The role of the Product Analyst is to represent the Product Manager and the overall Product function within the team. This role will have increasing autonomy over time as they ensure that the scrum teams are able to carry out their responsibilities by having direct access to Product representation.

Areas of key responsibilities:

  • Acts as the primary day to day Product contact point for the Scrum team
  • Supports the Scrum Master in managing team velocity and supporting the decision making on what stories are to be played in each sprint
  • Embedded within the scrum team to provide guidance on stories and test scenarios
  • Participates actively in daily scrum
  • Responsible for ensuring that Product stories in Jira accurately reflect those in the epic document and communicates any in-sprint changes to both Product Manager and engineering teams as appropriate
  • Supports the Product Manager and stakeholders during Epic and Story grooming and ensures that all Scrum Team concerns and questions are managed and answered
  • Should be seen as a facilitator and not another layer of management delaying review
  • Prepares showcases with scrum team, ensuring ALL story acceptance criteria can be demonstrated
  • Presents showcases to Product Manager
  • Is accountable for all defects in scrum showcase and acts as owner until resolved
  • Investigates to understand all areas of the product, with the aim of being a functional expert within 12 months
  • Initially all guidance provided to be written and copied to product analyst
  • Daily contact with Product Managers and wider Product team to gain knowledge and understand requirements under development in more detail
  • Product Manager to hold review and perform lessons learnt with this individual after every sprint and provide feedback
  • Work with Scrum Master to ensure each story and each sprint completes a Definition of Done

Required Knowledge & Qualifications:

  • A Product advocate who can engender a Product-first mentality in Kognitiv’s Data and Algorithm teams with a bachelor’ degree or equivalent experience, & 2-3 years professional work experience in a Product Management role.
  • Experience working in an Agile environment in a distributed team location, or similar experience.
  • Strong experience working with leading SaaS-based enterprise application platforms.
  • Experience working with user experience and product development teams.
  • Experience working for or with application integration teams.

Skills and abilities:

  • Innovator with a strong personal desire to help Kognitiv achieve excellence in Product Development.
  • Naturally inquisitive with a passion for learning.
  • A keen interest in data.
  • Ability to make decisions when under pressure.
  • Strong verbal and written communications skills; ability to communicate well with technical and non-technical people.
  • Strong organizational and time management skills; ability to multitask and respond quickly to changing priorities.
  • Excellent facilitation, presentation, and reporting skills.
  • Self-motivated, high commitment/ energy level and results oriented. Proven persistence in problem solving. Flexible individual that adapts quickly and well to change.
  • High levels of emotional intelligence.

We are a passionate and innovative organization looking for exceptional people to come and join us. This is an exciting opportunity to work for an international business, in a high energy environment with a collaborative, smart and passionate team. If you like the sound of us and the role: get in touch!

Here at Kognitiv, we don’t just accept difference - we celebrate it! Greater diversity means greater variation in ways of thinking, perspectives and approach. And we thrive on it for the benefit of our employees and our clients. Kognitiv are committed to creating an inclusive environment and all employment is decided on the basis of qualifications, merit, fit and business need.