Adjudicate and process employee benefit claims in accordance to each clients’ policies and guidelines; raise clarifications when necessary
Plan and organise the processing schedule to ensure timely
Prepare and deliver claims reports according to clients’ schedule
Support in managing enquiries from clients or their employees
Participate in new system release testing
Support in issue investigation and resolution raised by clients or employees
Document and maintain work procedures.

Qualifications

Candidate with majoring in Chinese language or have Chinese Proficiency Certificate (HSK);
Good English (reading & speaking skill);
Proficient in Microsoft Excel;
A team player, able to work under pressure, plan and organise well;
Strong attention to details with a quality mind-set.