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Claim Administrator - Chinese

Knoldus Inc.

Knoldus Inc.

Ho Chi Minh City, Vietnam
Posted on Tuesday, April 16, 2024

Job description

Responsibilities will include but not be limited to:

  • Adjudicate and process employee benefit claims in accordance to each clients’ policies and guidelines; raise clarifications when necessary
  • Plan and organise the processing schedule to ensure timely
  • Prepare and deliver claims reports according to clients’ schedule
  • Support in managing enquiries from clients or their employees
  • Participate in new system release testing
  • Support in issue investigation and resolution raised by clients or employees
  • Document and maintain work procedures.


  • Candidate with majoring in Chinese language or have Chinese Proficiency Certificate (HSK);
  • Good English (reading & speaking skill);
  • Proficient in Microsoft Excel;
  • A team player, able to work under pressure, plan and organise well;
  • Strong attention to details with a quality mind-set.