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IT System Engineer

Knoldus Inc.

Knoldus Inc.

IT, Other Engineering
Ho Chi Minh City, Vietnam
Posted 6+ months ago

    Job Description

    • Co-operate with other IT team (Network, Support, Development, Security) in deploy, maintain, secure and improve IT systems across environments (Development, Testing, Production).
    • Interact with customers (internal/external) and stakeholders, provide recommendations and inputs when needed.
    • Design, configure and deploy various IT systems and services (O365, Azure, VMWare, GitLab, Jira, SCCM, etc.).
    • Perform system maintenance and system upgrades including service packs, patches, hot fixes and security configurations.
    • Monitor performance and ensure system availability and reliability.
    • Provide Level-1/2/3 support and troubleshooting to resolve issues.
    • Suggest improvements to system performance, capacity and scalability.
    • Work with vendors and other IT personnel for problem resolution.
    • Maintain complete technical documentation
    • Other works that assigned by Head of IT.

    Qualifications

    • At least 3 years in IT, including at least 2 years in IT System Lead or equivalent position.
    • Experience working with Microsoft cloud Infrastructure (O365, M365, Intune, EMS, Azure, etc.) is a must.
    • Experience working with Office 365 Hybrid Infrastructure is preferable;
    • Experience working with other Cloud Technology like AWS.
    • Experience working with VMWare Virtualization is a must.
    • Experience working with Linux is a plus.
    • Experience working with ITIL processes is a plus.
    • Passionate and want to play a higher role and build a successful IT Ops.
    • Bachelor in IT.
    • Good English communications.