People Operations Business Partner (HQ)
Knix Wear
People & HR, Operations
Toronto, ON, Canada
USD 90k-90k / year
Posted on Dec 9, 2025
Knix is an award-winning intimate apparel and activewear brand that is re-inventing intimates for real life. Through our innovative products and our engaged community, we are empowering people everywhere to be unapologetically free. Launched in 2013, we are one of the fastest-growing intimate apparel brands in North America and are globally recognized as an innovator within the apparel space. We reach over 3 million customers through our online stores, Knix retail locations across North America and channels such as wholesale and Amazon. We are revolutionizing the apparel industry with our best-in-class customer experience, innovative products and brands Knix and Kt by Knix. Come join us if you are looking for a purpose-driven and authentic career!
At Knix, we are building a world-class People Team, and we’re looking for a dynamic, strategic, and deeply embedded People Operations Business Partner to support the growth and success of our HQ teams. In this role, you will serve as a trusted advisor and key partner to leaders, driving People strategies, programs, and initiatives that elevate our employee experience and align with business objectives.
As a Business Partner, you will be integrated into your client group’s day-to-day operations and long-term planning. You will navigate all moments of the employee lifecycle; from hiring and onboarding, to performance coaching, employee relations, talent development, and offboarding. You will exercise professional judgment and operate with of autonomy, managing full cases end-to-end while maintaining a people-first, solutions-oriented approach.
You will collaborate closely with hiring managers, senior leaders, and cross-functional partners to foster engaged, high-performing teams. You will also work hand-in-hand with our Workplace Experience Specialist to support DEI, culture, and employee engagement initiatives that help shape and elevate the Knix employee experience.
About You
- You are a strategic HR partner who builds strong, trusting relationships and embeds yourself within your client groups to understand their needs, goals, and challenges.
- You thrive in a dynamic, scaling environment and bring a proactive, innovative mindset to continuous improvement initiatives.
- You are an autonomous practitioner who manages complex HR matters with confidence, discretion, and sound professional judgment.
- You excel at partnering with leaders at all levels, influencing decision-making, and coaching teams to achieve their best.
- You have a people-first mindset and bring a strong sense of empathy, collaboration, and curiosity to your work.
- You are committed to creating an inclusive and engaging workplace and enjoy partnering on programs that strengthen belonging and employee experience.
Strategic Partnership & Leadership Coaching
- Partner with your client group, building a deep understanding of team dynamics, business goals, and organizational challenges.
- Provide HR coaching, guidance, and thought leadership on talent planning, workforce planning, and organizational design to support scalable, future-ready structures.
Full Employee Lifecycle Ownership
- Support hiring managers through onboarding frameworks, ensuring a seamless, engaging experience for all new hires.
- Manage employee relations matters end-to-end with autonomy, including intake, investigation, documentation, recommendations, and resolution, including overseeing leaves of absence, disability management, and accommodations.
- Guide leaders through performance management cycles, coaching, development planning, and succession strategies.
Talent Development, Performance & Culture
- Collaborate with leaders to identify talent gaps, growth opportunities, and strategic development pathways.
- Partner with the Workplace Experience Specialist to design and support DEI, culture, and employee engagement initiatives that foster belonging and connection.
HR Operations, Programs & Continuous Improvement
- Analyze HR data to identify trends, risks, or opportunities, and provide strategic recommendations.
- Support and deploy strategic People initiatives and programs across the organization.
- Lead and contribute to continuous improvement initiatives that optimize processes, elevate the employee experience, and support a scaling business.
- Work closely with other People Team members to ensure cross-functional alignment and delivery of key HR programs.
Qualifications
- Bachelor’s degree in Human Resources Management or a combination of education and relevant experience. CHRP/CHRL designation is an asset.
- Minimum 5 years of progressive HR experience, with at least 3 years as an HR Business Partner supporting HQ teams (Digital, eCommerce, Social, etc.) and working directly with senior leaders.
- Strong knowledge of both U.S. and Canadian employment laws is a significant asset.
- Demonstrated ability to translate business needs into strategic People initiatives that create measurable impact.
- Experience managing complex ER cases with autonomy and sound judgment.
- Proven track record of coaching leaders, enhancing team engagement, and supporting high-performance cultures.
Salary
- Salary starting at $90,000 and up
Compensation & Care
Transparency is at the heart of everything we do, including how we pay. The posted expected salary for this role represents candidates developing new skills within the position. Increased salaries represent those who are more proficient or have achieved mastery and deep institutional knowledge over time. Your specific offer will rely on your unique experience and our team's current needs.
Rewards are not just about your regular pay and annual bonuses. We believe rewards should support your whole life, not just your work. That’s why we cover 100% of the premiums for your health, dental, and Health Spending Account (HSA) through our benefits provider. We offer our employees generous coverage for paramedical services, mental health support, and vision care. You’ll also gain access to Dialogue, an app for virtual coaching, therapy, and legal counseling.
Beyond vacation, you’ll get 3 Floater Days and 10 Sick Days every year. We also help you disconnect by extending long weekends—giving you 4 extra paid days off attached to Victoria Day, Canada Day, Civic Holiday, and Labour Day.
When your family grows, we’re there for you. Our Paid Parental Leave plan tops up your salary to 80% for 24 weeks (nearly 6 months), available to birthing parents, partners, and parents via adoption or surrogacy. We also invest in your future with a GRSP Match program (up to 3% match) and a $500 annual development budget. Plus, you’ll enjoy a 50% discount on Knix products because we want you to love what you create.
AI Disclosure Statement
We want to share that we may use artificial intelligence (AI) tools to help us screen and assess applications. While technology helps us stay organized, every hiring decision at Knix is made by real people who care about finding the best addition to our team. We use these tools to support our process, not to replace the human connection that makes our culture special.
How we Hire
Our people are what make Knix, Knix! Our people are passionate and have a strong belief in our mission. Our people are naturally curious and ambitious by nature. Employees feel respected and supported at Knix. We take an inclusive and equitable approach offering the same interview experience to every candidate we meet with. Knix is an equal opportunity employer, we celebrate everyone and their intersecting identities. We know and believe that diverse and inclusive teams empower us to make better decisions and inspire innovation so that we can better serve our customers and community. We are committed to providing reasonable accommodations and will work with you to meet your needs. If you are a person with a disability and require assistance during the application process, please don’t hesitate to reach out! We celebrate our inclusive work environment and welcome members of all backgrounds and perspectives to apply.
