EverWell - Group Product Manager (Remote, NZ)
Joist
EverCommerce [Nasdaq: EVCM] is a leading service commerce platform, providing vertically tailored, integrated SaaS solutions that help more than 600,000 global service-based businesses accelerate growth, streamline operations, and increase retention. Our modern digital and mobile applications create predictable, informed, and convenient experiences between customers and their service professionals. Specializing in Home & Field Services, Health Services, and the Wellness industry, EverCommerce solutions include end-to-end business management software, embedded payment acceptance, marketing technology, and customer engagement applications.
We are building an extraordinary company and looking for talented, energetic, and motivated people to join our team. You can learn more about our Company, Culture and Values here: https://www.evercommerce.com/about-us/careers/
About the company
Timely and SalonBiz serve over 24,000 customers in 100 countries and are on a mission to build the leading platform for beauty professionals. Together we make up EverWell, an EverCommerce vertical. Between us, we offer SaaS solutions to customers of varying sizes and stages, serving different customer profiles within the beauty industry. We’re part of the wider EverCommerce ecosystem and exist to simplify and empower the lives of business owners. We’ve got big goals and we’re ready to achieve them.
This is where you come in!
As our GPM, you will lead the product management group responsible for Timely. This role involves direct management of 3 product managers, and collaboration with engineering, design, sales, customer operations, marketing peers across EverWell.
You will own the product portfolio that aims to grow product market fit for our Solo and Small business customers of Timely; ultimately increasing customer and business value for this group. You will provide oversight across multiple products, ensuring the right things are built at the right time and by doing so you’ll contribute to Timely achieving its goals. By seizing key opportunities for your portfolio in terms of new product offerings & segments, you will generate competitive advantage and enable this division to grow faster.
Key area's you'll focus on.
As a strategic and commercially minded Group Product Leader, you'll shape the product direction for our portfolio, ensuring every initiative delivers real customer and business impact. In this role, you’ll define and execute the group-level product strategy, balancing long-term vision with short-term goals. You’ll lead investment planning, manage budgets and forecasts, and make data-informed decisions to drive performance and maximise ROI. You’ll build and develop high-performing product teams, fostering a culture of innovation and customer focus. Working closely with cross-functional partners across Engineering, Marketing, Customer Success, and Finance, you’ll translate insights into impactful products that deliver measurable results. With strong stakeholder management and communication skills, you’ll ensure alignment across teams and clearly articulate your group’s vision, roadmap, and progress to internal and external audiences.
If you’re a collaborative leader who thrives on driving strategy, outcomes, and growth across complex product portfolios, we’d love to hear from you.
What you'll bring.
7+ years of prior experience leading SaaS products
3+ years people leadership experience, with demonstrated track record of growing individuals and product teams.
Ability to manage investments for multiple products, can work with Product managers to determine initiatives that can maximize ROI
Preference for decisive actions with a test & iterate mindset centered on accelerating usage and revenue growth across multiple products.
Demonstrated experience in defining overall product strategy, as well as long term product roadmaps for multiple products
Proven experience collaborating with a diverse stakeholder group across engineering, marketing, customer operations and product management to realise commercial targets for multiple products.
Can build effective relationships across all levels of the business
Ability to assess commercial viability of products to either introduce, grow, mature or retire products and to either build, buy or partner on solutions.
A master storyteller who can connect people with a vision
Can effectively define goals for product team and coach product teams to deliver results through regular performance monitoring
Growth mindset & humility
Research shows that while men apply to jobs when they meet ~60% of criteria, women and those in underrepresented groups tend to only apply when they check every box. So if you think you have what it takes but don't meet every sinle bullet point above, please still get in touch. We'd love to have a chat and see if you could be a great fit.
Why join us?
At EverCommerce, we lead with inclusion and use our values to inform our decisions. We succeed together and celebrate the things that make us unique. We’re big believers in work-life balance and offer additional annual leave so you can fully switch off and relax throughout the year.
We trust our team to work where they are the most productive. You’ll have the flexibility to work from home or the office. We have office space in Auckland, Wellington, and Dunedin and provide a high-spec home office set up.
We set a high bar and support our team to innovate and focus on continuous growth. You’ll enjoy a professional development budget to fuel your growth, and an annual wellness allowance to fund the things that support your wellbeing.
This role is full time, permanent and can be based anywhere in New Zealand.
You must be legally entitled to work in New Zealand.
Applications close when we find the right person!
Let us know any considerations which would enable your experience in our recruitment process to be more inclusive, such as non-traditional application formats, closed captions during video interviews, or accommodations for learning differences.
EverCommerce is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, age, marital status, veteran status, or disability status. We look forward to reviewing your credentials and getting to know more about your experience!
