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Staff Product Manager - Clinical Platform

jane.app

jane.app

Product
Canada
Posted on Dec 18, 2024
Join Our Mission: Help the Helpers with Jane
Let's kick things off with a quick intro. Jane is a team that's all about fostering growth, spreading delight, and serving our healthcare community. We're on the hunt for people ready to jump in and join us while we simplify the lives of healthcare practitioners and patients daily. And guess what? Jane is a remote-first company, meaning every role at Jane, including this one, is remote — giving you the freedom to work from any corner of Canada.
Your Role in Our Journey
We’re looking for an experienced Staff Product Manager to spearhead the development and growth of Jane’s Clinical Integrations Platform, which aims to empower healthcare practitioners across diverse disciplines by enabling seamless integration of discipline-specific tools within Jane. You will lead the charge in crafting workflows, collaborating with partners, and defining technical strategies to ensure the platform delivers unparalleled value and flexibility. This role focuses on building the platform from 0-1 to extend Jane’s capabilities. By enabling industry-leading partners to integrate with Jane, you’ll help streamline workflows for healthcare practitioners, improve efficiency, and ultimately enhance patient care.
This is a highly technical role where you'll be responsible for driving the vision and execution of our Clinical Integrations Platform. We're looking for someone who has built 3rd-party platforms or marketplaces and understands the challenges that come with integrations. You will need to quickly understand partner value propositions, manage multiple integration roadmaps, and strategize on how to standardize and productize offerings. You should also have the ability to recognize patterns across partners and create scalable solutions that multiply the value we provide. Additionally, you should have the technical depth to manage product strategy while collaborating with engineering teams to ensure smooth implementation. You should be comfortable working both in the weeds (details) and at the 30K ft view (strategic thinking). Experience with AI/ML technologies is a plus, as we are looking for innovative solutions that align with our broader product vision.
This is a unique opportunity to work at the intersection of product strategy, technical innovation, and customer experience. You’ll define workflows and processes that allow external partners to integrate their tools with Jane, ensuring maximum value for our users. Your work will directly impact the future of Jane’s platform, as you develop strategies to empower our partners, optimize our workflows, and help practitioners deliver care more effectively.
As a Staff Product Manager, you’ll be responsible for crafting the future of the platform, shaping the direction of our partnerships, and mentoring team members. Your insights into platform evolution, your ability to think beyond the current product, and your technical expertise will be crucial as we work to expand our platform capabilities and build a truly integrated ecosystem of tools for healthcare providers.
This is a highly collaborative role that will require you to work closely with both internal teams and external partners. You’ll play a key role in making Jane the go-to platform for healthcare practitioners by refining how our system integrates with industry leaders and ensuring the best possible experience for our users.
If you’re someone who thrives on solving complex challenges, enjoys building from the ground up, and is passionate about improving healthcare workflows, this is the role for you.
Learn More About Us
We're founder-led, which means we live our values while maintaining a clear vision for the future. Our product enables the likes of physiotherapists, mental health counsellors, chiropractors, and other allied health practitioners to run their practices in a digital-first way through features such as online booking, charting, scheduling, telehealth, secure payments and billing along with an evolving library of features. You can see more of them here.
There is often a high bar set, not just for the quality of work, but for the care we show for each other and our customers. And it’s our customers raising that bar, never standing still and continually improving which keeps us on our toes. It's not just about what you've done before or how quickly you work; it's about your curiosity and drive to solve the right problems and your agility in learning new ways of thinking.
No doubt, Jane's a special place to work. There is autonomy and flexibility to help integrate work into your life in a way that makes sense for you. Need to block out time to pick up the kids? Go for it. That's normal here. And yes, we have a Slack channel for parents, but we've also got channels dedicated to plants, furry friends, food, pride, wellness - you get the idea! While we love to connect virtually, the Jane team also connects in person throughout the year. That comes in the form of departmental get-togethers, company retreats, or possibly a conference or two across North America if you’re keen to learn more about our community of healthcare providers. We're on the search for folks who are ready to dive in and become part of our journey toward making healthcare professionals' lives easier every single day.
You can also learn more about Jane as a company and a product by checking out our Glassdoor reviews and our Capterra Reviews
But we’ll also keep it real — as much as we love our work, the mountain we're climbing is always getting taller. We're a growing company, and with that comes the challenge of navigating an environment with many moving parts, often without a clear-cut path laid out in front of us. This is where you come in. If you're the kind of person who gets a kick out of being resourceful and loves solving problems, you'll fit right in.
Our vision as we move towards 2025 is all about creating More Happier Helpers. That means not just growing in numbers, but growing a community of thriving healthcare professionals who provide top-notch care with Jane at the heart of their operations. If you're someone who's feeling stifled by bureaucracy, itching to shake things up, or just someone who wants to make a genuine impact in the world, consider if the Jane team is the place for you.
We believe in collaboration, humility, and keeping a growth mindset. We're looking for people who can embrace our way of working, which often means being flexible and open to change. So, if after reading this, you feel excited about the opportunity — all in the name of helping those who help others — reach out to us to learn more.
In short, if you're excited by our growth, ready to contribute to a challenging yet rewarding environment, and eager to be a disruptor alongside a team of talented individuals, we’d love to hear from you!

The Impact You Could Have...

  • Shape the future of Jane’s platform by developing a foundation that enables practitioners to seamlessly discover and use discipline-specific digital tools, enhancing their efficiency and effectiveness in patient care.
  • Build workflows and strategies that allow partners to integrate with Jane, ensuring their tools deliver maximum value to practitioners while maintaining Jane’s high bar for usability and customer delight.
  • Empower practitioners to focus more on providing care by simplifying access to the right resources at the right time, streamlining their workflows, and improving patient outcomes.
  • Define and drive the evolution of Jane’s platform capabilities by working collaboratively with internal teams and external partners, translating complex challenges into innovative solutions.
  • Mentor and elevate team by brining expertise in zero-to-one platform building, date-driving iteration, and technical strategy, setting a strong precedent for the future of Jane’s platform initiatives.

The Experience We Feel We Need...

  • Platform Expertise: Proven success building and scaling platforms from 0-1, with a strong grasp of early-stage platform requirements and MVP definition.
  • Technical Acumen: Deep understanding of platform architecture, integration methods, and tech stack constraints. Familiarity with platform monetization strategies is a bonus.
  • Customer-Centric: Passionate about deeply understanding customer needs and translating them into actionable solutions.
  • Proven Leadership: Experience owning and driving strategy across teams while navigating ambiguous environments to deliver impactful results.
  • Collaborative & Transparent: Exceptional communicator with the ability to align cross-functional teams and partners around a shared vision.
Compensation Expectations for the Role
Jane’s committed to paying our team members fairly, clearly, and above all, paying for growth. This role has a minimum annual salary of $146,400 and maximum annual salary of $228,600. As you may have noticed, this salary range is quite large, and this is intentional to account for the growth someone will experience in the role throughout their time at Jane (i.e., from building the skills, to accomplished, to highly proficient, all the way to achieving excellence in the role). When hiring talented folks to join the Jane team, we’ve found that new team members are best set up for success when hired with the expectation of being fully accomplished in the role, which for this role would reflect a starting salary of $173,800.
It's also possible to join Jane at a salary above or below this, which would mean a salary below $173,800 typically reflects someone who has all the potential to be fully accomplished in the role but doesn't yet possess all the skills required, while a salary above $182,900. is typically for individuals who are currently in this role at Jane and had the opportunity to make a significant positive impact on our customers, product and company with deep Jane knowledge. At Jane, we pay for growth, which means that you’ll continue to have conversations about your career development with your manager and see your compensation grow over time as you build an amazing career with us.
Paying clearly is one of our compensation fundamentals to help folks build trust in the compensation process at Jane. To better understand Jane’s compensation fundamentals and how this range is determined, click on this link here for a short video walkthrough of how it all works! We also welcome you to ask as many questions as you’d like about compensation throughout the interview process to ensure you feel confident and build trust through the process.
At Jane, we’re committed to fostering an environment that allows you to come to work as your truest self. We believe it’s important to actively recognize, embrace, and celebrate our differences in order to make Jane an inclusive, equitable, and diverse workplace.
We want to build a team of people who make conversations rich with perspective and experience. We are committed to listening to every voice in order to learn and grow because doing this will allow us to meet the needs of the diverse community of helpers that Jane serves.
We do not tolerate discrimination, prejudice, or oppressive isms of any kind. Employment is decided on the basis of qualifications, merit, experience, and the needs of the Jane community. We encourage anyone who requires accommodation or adjustments throughout the interview process to let us know, and we will do our best to support you.