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Payroll & Accounting Associate



Accounting & Finance
Fredericton, NB, Canada
Posted on Tuesday, May 28, 2024

About Introhive

Introhive is an AI-powered SaaS platform designed to help organizations realize the full value of their relationships and underutilized data across their business to increase revenues, employee productivity and to improve customer experience management.

We’ve grown a lot since we began our journey in 2012, but our core mission remains the same – help B2B organizations capture and deliver Customer Intelligence to teams, when and where it matters most to find, win, and grow more business.

Introhive is the fastest growing B2B customer intelligence platform, recognized as a category leader in sales intelligence and data quality management software by G2 Crowd, a top 10 fastest growing technology company in Deloitte’s Fast 50 Awards three years in a row, and the MarTech 2020 Breakthrough Award winner for Best CRM Innovation.

Leading brands in Technology, Commercial Real Estate, Financial Services, Accounting, Legal and Consulting trust Introhive for sales enablement and relationship intelligence.

The Opportunity

As the Payroll & Accounting Associate you will manage payroll inquiries and employee information in UKG, ensure payroll tax compliance, handle AR and AP tasks including invoicing and expense tracking, and support process improvements. Collaborate with HR on employee profile management, analyze and recommend best practices for payroll and benefit programs, ensure compliance with regulations, and suggest improvements for AR and AP processes. Undertake additional tasks to support finance and accounting department goals.

The successful candidate will work out of our Fredericton office.



  • Proactively manage the JIRA queue for payroll inquiries, resolving issues promptly, and providing excellent service to employees.
  • Update employee-related information in UKG, including:
    • Adding/removing employees from payroll (hiring, termination)
    • Processing one-time expenses (retro pay, expenses, bonuses, commissions, severance)
    • Maintaining employee profiles within UKG for pension & benefit deductions
    • Reconcile UKG total to the Payroll Tracker sheets to avoid missing items.
    • Ensure onboarded employees are set up based on employee provided tax information.
  • Maintain payroll tax compliance across relevant reporting jurisdictions.

Accounts Receivable (AR)

  • Enter customer contracts into the system accurately and promptly.
  • Create invoices and ensure they are sent to customers in a timely manner.
  • Update the Accounts Receivable (AR) listing with precision and attention to detail.
  • Support in AR Collections on outstanding customer balances owed.

Accounts Payable (AP) and Expenses

  • Accurately enter AP invoices into the system, ensuring proper documentation and adherence to payment terms.
  • Review and efficiently upload Expensify entries for streamlined reimbursement and expense tracking.
  • Manage the process of adding and removing employees to the Expensify portal.
  • Run AP Aging reports and draft payments for outstanding vendor balances based on analysis from Accounting Manager

Process Improvements

  • Collaborate with HR to optimize employee profile management in UKG, ensuring accuracy in deductions and minimizing errors.
  • Analyze and recommend best practices for managing US and UK payroll and benefit programs, establishing a strong foundation for company scalability.
  • Ensure full compliance with all payroll-related regulations, staying updated on legal requirements.
  • Suggest and implement improvements to existing Accounts Receivable (AR) and Accounts Payable (AP) processes for increased efficiency and accuracy.
  • Improve accuracy and efficiencies in the payroll state tax compliance process.

Other Tasks

  • Undertake additional tasks assigned by the manager to support the finance and accounting department's overall goals and objectives.


    • Excellent knowledge of finances including accounting principles and practices
    • Strong written and verbal communication skills
    • Ability to manage multiple projects or assignments at one time and ability to multitask
    • Thorough research and problem-solving skills
    • Expert at meeting deadlines while maintaining compliance and regulatory standards
    • Capable of providing a balanced and common-sense approach to routine and complex issues
    • Excel at working well while under pressure

    Education & Experiance

    • 3+ years of payroll experience
    • College Diploma in Business Administration or equivalent experience
    • PCP Certification is preferred but not required
    • Experience using UKG is preferred but not required

    Why Introhive?

    We are one TEAM! We attract the best and brightest, and we empower them. We value each other and do what it takes to make each other successful. We treat our customers and partners the same way. We embrace the power of unity, diversity, and collaboration in all that we do.

    Hiver Perks

    Some Hiver Perks are available only to full-time permanent employees of Introhive.

    • Flexible Work Hours
    • Remote Work Supported
    • Health & Dental Benefits
    • Employee EAP
    • Employee Resource Groups
    • Mentorship Programs
    • Continuing Education Programs
    • Unlimited Paid Time Off
    • Maternity/Parental Leave
    • Retirement Plans
    • A Chance to be Part of Something Great