Who We Are:

Every transaction matters. Every Canadian matters. At Interac, we protect both — driving trust, security, and inclusion, so our digital economy thrives.

Founded in 1984, Interac connects Canadians through secure digital payments, advanced identity verification and industry-leading fraud protection. Connecting banks, businesses, and individuals, Interac enables millions to send, receive, and manage money safely and effortlessly every day — across both digital and physical environments.

As the backbone of Canada’s financial ecosystem, Interac facilitates over 20 million transactions daily, supported by trusted partnerships with government and financial institutions. Consistently ranked as Canada’s most reputable financial technology brand, Interac is deeply embedded in the daily lives of Canadians.

What You Will Do

Product Ownership & Roadmap Leadership

• Own and evolve the roadmap for Interac Direct, a real‑time, account‑based payment solution serving both issuers and acquirers.

• Drive the end‑to‑end delivery of product features and enhancements (e.g., Notifications, real‑time transaction capabilities, dispute flows), ensuring they meet business objectives and deliver measurable value.

• Lead and support integrations with issuers, acquirers, and merchants as the platform expands across categories and financial institutions.

Feature Delivery & Execution

• Drive the delivery of product features end-to-end, including scoping, planning, development, testing, and cross-functional execution across business, design, engineering, compliance, and operations.

• Ensure product decisions align with regulatory, technical, and operational constraints while enabling scalability and reliability across the network.

Requirements & Planning

• Write clear, detailed product requirements and user stories aligned with OKRs, including precise acceptance criteria.

• Facilitate refinement, elaboration, and brainstorming sessions with stakeholders and development teams to translate business needs into technical requirements.

• Prioritize tickets and sprint backlogs to maintain development velocity and ensure release readiness.

Release & Operational Management

• Prepare detailed release notes for every deployment, ensuring cross‑functional transparency and operational alignment.

• Partner with operations, support, and client‑facing teams to ensure readiness for new features or platform changes.

• Identify and resolve delivery pain points in collaboration with engineering and Scrum Masters.

Issuer/Acquirer Portal Ownership

• Own the ongoing content and usability of the Portal, updating the guide quarterly to reflect product changes.

• Drive UI/UX improvements, including localization (e.g., French translations), usability refinements, and enhancements that improve client experience.

Customer Experience & Stakeholder Collaboration

• Gather and synthesize customer feedback from issuers, acquirers, merchants, and internal partners.

• Collaborate with marketing, support, analytics, and operations to optimize go‑to‑market plans.

• Support client onboarding with documentation, updates, and portal guidance.

Continuous Improvement & Innovation

• Analyze post‑launch performance, define success metrics, and identify opportunities for iteration and optimization.

• Contribute to long‑term strategic planning to ensure Interac Direct remains competitive and aligned with industry and ecosystem trends.

What You Bring

• 7+ years of product management or equivalent relevant experience, ideally within payments, fintech, or platform‑based environments.

• Bachelor’s degree in Business, Computer Science, Engineering, or a related field; advanced degree a plus.

• Demonstrated ability to define and deliver complex, multi-stakeholder features end-to-end.

• Experience working with APIs, technical integrations, and performance considerations such as latency, throughput, and real‑time systems.

• Working knowledge of Agile delivery, backlog hygiene, sprint planning, and cross-functional ceremonies.

• Proven ability to translate customer, operational, and market insights into scalable product solutions.

• Strong communicator capable of aligning engineering, business, compliance, and operational teams.

• Ability to thrive in an environment with evolving requirements, diverse stakeholder needs, and high operational complexity.

What We’re Offering

The hiring range for this position is $100K-$150K, and you will also be eligible for our short‑term incentive plan. The exact amount will depend on factors such as skills, experience, and job-related knowledge, but Interac’s commitment goes beyond compensation. Our Total Rewards package is designed to support your well-being and future, and includes:

• Generous vacation and wellness days to help you recharge

• Comprehensive employer-paid benefits coverage for peace of mind

• Market-leading employer-funded RRSP program to invest in your future

• Flexible hybrid work model for better work-life balance

• Access to a free and confidential 24/7 employee & family assistance program

• Pregnancy and parental leave top-up to support growing families

• Charitable donation matching with United Way to amplify your impact

Why Join Us?

At Interac, the impact we make, and the people who drive it, is profound. When you become part of our team, you’re joining a purpose-driven organization that’s shaping the future of digital finance in Canada. Here’s what you can expect:

• Investing in the Future – Help us unlock digital prosperity for all Canadians.

• Innovative Thinking – Collaborate on products, practices, and platforms that redefine what’s possible.

• Inclusive Culture – Be empowered to bring your whole self to work and realize your full potential.

• Inspiring Community – Work in an ecosystem where we lift each other up and rise together.

• Intentional Support – Enjoy flexible, supportive offerings that prioritize your total wellness.

Additional Pre-Employment Requirements:

To ensure the integrity of our organization, successful candidates will be required to complete background checks, which may include, Canadian Criminal Credit Check, Canadian ID Cross-Check, Public Safety Verification, 5-year Employment Verification, Education Verification, Credit Check, and Social Media Check.

Equal Opportunity Employer

Interac is also an equal opportunity employer committed to fostering a diverse and inclusive workplace. We believe that innovation thrives when people from different backgrounds, experiences, and perspectives come together. That’s why we are committed to providing fair and equitable employment opportunities for all individuals, without discrimination based on race, color, ancestry, ethnic origin, place of origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other characteristic protected by applicable law.

If you require accommodation during any stage of the application or recruitment process, please contact us at humanresources@interac.ca. We will work with you to meet your needs.

Please be aware that certain individuals are misusing Interac Corp.’s name and logo to promote fictitious employment opportunities. Interac Corp. never requests, solicits, or accepts any form of payment in exchange for employment. Any such offers are fraudulent and should be disregarded. Interac Corp. assumes no liability for any claims, losses, damages, expenses, or inconveniences arising from or related to these fraudulent activities. Such communications do not constitute an offer or representation by Interac Corp. or its subsidiaries and affiliates.