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Fraud Management, Lead

Interac

Interac

Accounting & Finance
Toronto, ON, Canada
Posted on Jul 22, 2025

Fraud Management, Lead

At Interac, we design and deliver products and solutions that give Canadians control over their money so they can get more out of life. But that’s not all. Whether we’re leading real-time money movement, driving innovative commerce solutions like open payments for transit systems, or making advancements in new areas like verification and open banking, we are playing a key role in shaping the future of the digital economy in Canada.

Want to make a lasting impact amongst a community of creative thinkers, problem solvers, technical gurus and high-performance application developers? We want to hear from you.

You'll be responsible for:

    • Leading strategic fraud initiatives aligned to key pillars of our fraud strategy- scomping problems, setting direction, and partnering across teams to drive real, measurable impact.

    • Monitoring and assessing fraud trends, both internal and external, and translating insights into intelligence briefs, recommendations, or playbooks that support proactive defense against fraud and financial crime threats.

    • Drafting and evolving fraud-related rules, policies, and guidance to enable secure participation and access across the Interac ecosystem-ensuring controls are both risk-informed and operationally sound.

      • Leveraging multiple data points to help prioritize product roadmap decisions in close partnership with the Product Owner.

      • Identifying opportunities for improvements and making data-driven decisions. Defining, measuring, and optimizing around product KPIs & business objectives.

      • Leveraging multiple data points to help prioritize product roadmap decisions in close partnership with the Product Owner.

      • Collaborating with cross-functional teams, including Fraud Analytics, Fraud Operations, Client Relations, and external stakeholders.

      • Developing and framing materials/presentations that support senior management in articulating findings and recommendations to key stakeholders.

      • Demonstrating confidence in your ability to communicate detailed information in an impactful way.

      • Setting clear, achievable goals that align with broader Interac strategic objectives.

      • Driving insights and actionable next steps from quantitative and qualitative product data and market research.

You are:

    • A proven cross-functional collaborator - Act as a key facilitator, effectively engaging and aligning stakeholders across various teams—client, marketing, and legal, risk, product, data analytics, fraud operations etc—to drive product initiatives forward

    • A systems thinker with street smarts – You understand how fraud operates across ecosystems-from identity to onboarding to transaction and you instinctively think across silos to build smarter, strong, and safer defenses.

    • A threat-spotting strategist – You connect the dots between emerging fraud trends, system gaps, and evolving scam tactics – crafting smart, actionable strategies to keep consumers and financial institutions one step ahead of the fraudsters.

You bring:

    • 5+ years of experience in fraud management, financial crime, or enterprise risk within banking, payments, fintech, or related sectors.

    • Demonstrated expertise in one or more key fraud typologies, such as account takeover, scams, identity fraud, mule activity, and synthetic ID.

    • Proven ability to lead strategic initiatives independently, including scoping problems, developing hypotheses, conducting research, and driving recommendations to execution.

    • Ability to interpret and synthesize internal and external threat intelligence to inform fraud strategy and improve defenses.

    • Strong understanding of the Canadian payments ecosystem, including real-time payments, digital identity, authentication controls, and regulatory considerations.

      • Excellent communication skills, both written and oral

      • Strong analytical skills; effective at breaking down complex problems and driving and managing change.

      • An early adopter for technology, payments and digital savviness

      • Proactive problem-solving skills with a demonstrated track record of driving continuous improvement initiatives.

      • Proficiency in prioritization of work and project initiatives.

        • Talent in Microsoft PowerPoint with experience crafting visionary narratives for executive audiences.

        • Must be eligible to work for Interac Corp. in Canada in a Full Time Capacity

Interac requires employees to complete a background check that is completed by one of our service providers. We use this service to complete the following checks:

  • Canadian criminal record check;
  • Public safety verification;
  • Canadian ID cross-check;
  • 5-year employment verification;
  • Education verification; and
  • If applicable, Credit Inquiry and Social Media Check

How we work
We know that exceptional people have great ideas and are passionate about their work. Our culture encourages excellence and actively rewards contributions with:

Connection: You’re surrounded by talented people every day who are driven by their passion of a common goal.

Core Values: They define us. Living them helps us be the best at what we do.

Compensation & Benefits: Pay is driven by individual and corporate performance and we provide a multitude of benefits and perks.

Education: To ensure you are the best at what you do we invest in you

Please be aware of certain individuals fraudulently using Interac Corp.’s name and logo to offer fictitious employment opportunities. Interac Corp. will never ask, solicit, nor accept any monies in exchange for employment opportunities. Any such offers of employment are fraudulent and invalid, and you are strongly advised to exercise great caution and disregard such offers and invitations.

Please note that under no circumstances shall Interac Corp. be held liable or responsible for any claims, losses, damages, expenses, or other inconveniences resulting from or in any way connected to the actions of individuals performing such fraud. Further, such fraudulent communication shall not be treated as any kind of offer or representation by Interac Corp. or its subsidiaries and affiliates.