Work In Tech

Payments Product Intern

At Interac, we design and deliver products and solutions that give Canadians control over their money so they can get more out of life. But that’s not all. Whether we’re leading real-time money movement, driving innovative commerce solutions like open payments for transit systems, or making advancements in new areas like verification and open banking, we are playing a key role in shaping the future of the digital economy in Canada.

Want to make a lasting impact amongst a community of creative thinkers, problem solvers, technical gurus and high-performance application developers? We want to hear from you.

Reporting to the Group Product Manager, Card Payments, the Payments Product Intern will participate in the design and delivery of products and solutions roadmap that give Canadians control over their money so they can get more out of life. Additionally, you will lead the documentation of key end to end business processes with the result of delivering a document repository.

You’ll be responsible for:

• Collaborating with cross-functional teams (e.g., Product, Operations, Technology, Compliance) to document current-state workflows, identify pain points, and propose optimized future-state process maps

• Owning the organization, version control, and maintenance of a centralized document repository (e.g., Confluence, SharePoint) to ensure up-to-date access to business processes, requirements, and knowledge assets

• Assisting with gathering and analyzing customer insights, competitive benchmarks, and internal feedback to inform the development of product and customer experience roadmaps

• Learning to leverage multiple data points to help define the product roadmap in close partnership with the Product Owner

• Assisting in developing presentations/business cases that support in articulating findings and recommendations to key stakeholders

You bring:

• You are currently completing an undergraduate degree from an accredited Canadian post-secondary institution with a focus on Business, or a similar program.

• Ability to support research activities such as customer interviews, feedback analysis, and journey mapping to uncover pain points, unmet needs, and experience gaps that inform roadmap priorities and business opportunity sizing.

• Analytical thinking & attention to detail with the ability to break down complex workflows and identify patterns, inefficiencies, and opportunities for improvement. Accuracy is critical in documenting end-to-end processes and roadmap inputs.

• Communication & Collaboration Skills: Comfortable engaging with cross-functional teams to ask questions, clarify workflows, and synthesize diverse inputs into clear documentation and insights.

• Curiosity & Initiative: Proactive mindset to dig deeper, ask “why,” and continuously seek to understand the product, customer journey, and operational context—critical in both roadmap support and documentation ownership.

• Structured critical thinking and problem solving

• You have a Customer Centric mindset – you think about the customer’s needs, determine pain points and try to balance your understanding between providing customer value through our products while generating revenue for the business

• Advanced skills in Microsoft Excel for data analysis, modeling, and reporting, and expertise in Microsoft PowerPoint for creating compelling presentations and visualizing complex information.

• Basic understanding of financial products, digital payment systems, or related technologies.

• Although not required, you have some familiarity or previous experience with the following:

• Product management experience

• Experience in primary and/ or secondary research

• Pricing and financial analysis, and/or consulting

Workstyle: Hybrid (3 days on-site)
Location: Toronto
Term: September to December 2025
Duration: Monday – Friday