Work In Tech

Facilities Coordinator

At Interac, we design and deliver products and solutions that give Canadians control over their money so they can get more out of life. But that’s not all. Whether we’re leading real-time money movement, driving innovative commerce solutions like open payments for transit systems, or making advancements in new areas like verification and open banking, we are playing a key role in shaping the future of the digital economy in Canada.

Want to make a lasting impact amongst a community of creative thinkers, problem solvers, and high-performance application developers? We want to hear from you.

Facilities Coordinator will play a supporting role in the delivery of an enriching employee journey for all Interac team members. Reporting to the Facilities Leader, you will have the opportunity to further your development by providing day-to-day support for various projects and initiatives within the Employee Journeys team. This role will have an opportunity to learn and participate in every P&C employee engagement, onboarding, training, and development and more!

Your efforts will contribute to the enablement of the organization’s most important asset – its people.

You’ll be responsible for:

• Assisting with general P&C programs and initiatives, including the organization and execution on in-person and virtual employee journey events, employee onboarding and facilities’ adhoc needs
• Providing general front-desk office coverage & facilities support including daily office walkthroughs, address issues with amenities and facilities equipment, coordinating mail/couriers, answering calls, and managing on-site office and vendor bookings
• Responding to employee inquiries, monitoring shared inbox according to preset service level agreements
• Preparing reports and provide requested information by the P&C Employee Journeys team
• Researching, analyzing, and maintaining information systems in support of employee journey administration – entering all employee information into applicable systems
• Managing the centralized employee journey intranet, calendar, inbox and Microsoft Teams channels
• Assisting with creating communications to acknowledge days of significance
• Managing the day-to-day operations of 1Interac Facilities including facilities repair and maintenance
• Perform facility walkthroughs to ensure that our 1Interac facilities are maintained according to company policy and standards
• Engage and support in the creation of operational processes, and SLAs with the Facilities Team
• Supporting the P&C team in their day-to-day partnerships with business client groups
• Coordinate vendor access for all office operations – i.e. property management, plant maintenance, shredding services, coffee services, etc., for the assigned office location
• Manage Site entry access and visitor access to our Offices through our physical security application such as Lenel and Envoy
• Work with the Facilities Team and the JHSC to ensure compliance with the OHSA at the office location:
  • Conducting and documenting monthly JHSC inspections
  • Communicating workplace safety precautions to employees
  • Actioning items recommended by the JHSC

You bring:

• Currently enrolled as a student in a post-secondary education with a preferred focus on facilities management, office administration, hospitality or similar
• Eligibility to work for Interac Corp. in Canada in a full-time capacity and in-person at our Toronto office from Monday to Friday
• Understanding that success is in the details. You notice things that others don't. Your critical thinking skills help to inform your decision making
• Able to be flexible especially in re-setting the priorities
• Understand diversity, equity, and inclusion
• You are a proactive problem-solver with a demonstrated track record of driving continuous improvement initiative
• Solid verbal, written and analytical communication skills. You are able to articulate your thoughts succinctly
• Proven time management and organization skills. You are able to prioritize and manage your time effectively to meet deadlines
• The ability to lift office assets of about 15 lbs
• Relationship-building and strong interpersonal skills with the ability to develop trust and confidence, work effectively and collaborative with individuals across multiple functions and levels – you are a team player
• A self-starter mindset with a drive for continuous learning and desire to understand what motivates people and how to engage diverse individuals
• Proficiency in the Microsoft Office Suite (Outlook, Word, Power Point, Excel, Power BI, MS Teams) with preference for working knowledge of Excel
• Although not required, you have some familiarity or previous experience with the following:
  • Some experience or knowledge with Workday or a similar human resources information system
  • Previous experience working in facilities, building operation or retail customer service roles

Interac requires employees to complete a background check that is completed by one of our service providers. We use this service to complete the following checks:

• Canadian criminal record check;
• Public safety verification;
• Canadian ID cross-check;
• 5-year employment verification;
• Education verification; and
• If applicable, Credit Inquiry and Social Media Check

How we work
We know that exceptional people have great ideas and are passionate about their work. Our culture encourages excellence and actively rewards contributions with:

Connection: You’re surrounded by talented people every day who are driven by their passion of a common goal.

Core Values: They define us. Living them helps us be the best at what we do.

Compensation & Benefits: Pay is driven by individual and corporate performance and we provide a multitude of benefits and perks.

Education: To ensure you are the best at what you do we invest in you

Please be aware of certain individuals fraudulently using Interac Corp.’s name and logo to offer fictitious employment opportunities. Interac Corp. will never ask, solicit, nor accept any monies in exchange for employment opportunities. Any such offers of employment are fraudulent and invalid, and you are strongly advised to exercise great caution and disregard such offers and invitations.

Please note that under no circumstances shall Interac Corp. be held liable or responsible for any claims, losses, damages, expenses, or other inconveniences resulting from or in any way connected to the actions of individuals performing such fraud. Further, such fraudulent communication shall not be treated as any kind of offer or representation by Interac Corp. or its subsidiaries and affiliates.