Employee Experience and DEI Intern

At Interac, we design and deliver products and solutions that give Canadians control over their money so they can get more out of life. But that’s not all. Whether we’re leading real-time money movement, driving innovative commerce solutions like open payments for transit systems, or making advancements in new areas like verification and open banking, we are playing a key role in shaping the future of the digital economy in Canada.

Want to make a lasting impact amongst a community of creative thinkers, problem solvers, and high-performance application developers? We want to hear from you.

The Employee Experience (EE) and Diversity, Equity and Inclusion (DEI) Intern will play a supporting role in the enrichment of the employee journey for all Interac team members. Reporting to the Leader, Employee Experience, you will have the opportunity to further your development by providing day-to-day support for various projects and initiatives within the Employee Journeys team. The intern will have an opportunity to learn and participate in employee engagement, DEI, training & development, and more!

You’ll be responsible for:

• Assist with general People & Culture (P&C) initiatives and deliverables, including organizing in-person and virtual DEI and/or learning events

• Prepare employee experience and DEI related feedback tools and reports

• Onboard and manage partnership with Toronto District School Board(TDSB)'s Center of Excellence for Black Student Achievement and the Indigenous Centre of Excellence for high school summer intern program

• Respond to employee inquiries, monitoring shared inbox according to preset service level agreements

• Prepare reports and provide requested information by the P&C Employee Journeys and DEI teams

• Research, analyze, and maintain information systems in support of DEI, and Learning & Development

• Maintain and update relevant intranet pages and resources.

• Provide calendar support, maintaining and updating team shared outlook calendars, the HUB calendar, and others as needed

• Maintain quality and accuracy of training data in Workday (Interac's Human Resources Information System)

• Assist with formatting and preparing training course materials.

• Assist with activities to ensure training attendance and participation such as response tracking, follow ups, and escalations if needed

• Other administrative duties as required

You bring:

• Currently enrolled as a student in a post-secondary education with a focus in Human Resources, Organizational Behaviour, Psychology, Business, Administration

• Understanding that success is in the details. You notice things that others don't. Your critical thinking skills help to inform your decision making

• Able to be flexible especially in re-setting the priorities

• Understand the value and importance of diversity, equity, and inclusion

• Relationship-building and strong interpersonal skills with the ability to develop trust and confidence, work effectively and collaborative with individuals across multiple functions and levels

• Project management - skills in tracking DEI and / or learning initiatives, timelines, and deliverables

• Proficiency in the Microsoft Office Suite (Outlook, Word, Power Point, Excel, Power BI, Teams) with preference for working knowledge of Excel

• Although not required, you have some familiarity or previous experience with the following:

  • Empathy – Ability to engage with diverse perspectives in a thoughtful and supportive way

  • Commitment to Learning – Open to feedback and continuously growing knowledge

  • Bonus knowledge in Workday or a similar human resources information system

  • Previous experience working with feedback tools (e.g. Microsoft Forms, Slido etc.) is an asset

Workstyle: Hybrid (3 days on-site)

Location: Toronto

Term: May to August 2025

Duration: Monday – Friday

PLEASE READ PRIOR TO APPLYING:

• You must be eligible to work for Interac Corp. in Canada in a Full Time Capacity

• To be eligible for Interac internship roles, you must be currently enrolled in a Canadian post-secondary academic institution for the full term.