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Business Systems Analyst



IT, Sales & Business Development
Toronto, ON, Canada
Posted on Thursday, February 8, 2024

Business Systems Analyst

At Interac, we design and deliver products and solutions that give Canadians control over their money so they can get more out of life. But that’s not all. Whether we’re leading real-time money movement, driving innovative commerce solutions like open payments for transit systems, or making advancements in new areas like verification and open banking, we are playing a key role in shaping the future of the digital economy in Canada.

Want to make a lasting impact amongst a community of creative thinkers, problem solvers, technical gurus and high-performance application developers? We want to hear from you.

The Business Systems Analyst—reporting to the Leader, Business Systems Analysiswill be tasked with performing the business systems analyst functions at Interac Corp., specifically, establishing and maintaining system requirements for enhancements and/or new products and services.

You’ll be responsible for:

  • Eliciting, documenting and validating functional and non-functional system requirements in collaboration with business clients, end users and project stakeholders.

  • Performing requirements coverage and impact analysis through traceability of system requirements to business requirements, solution and test cases.

  • Collaborating with external vendors and internal IT during their development phase and providing clarity on requirements and specifications.

  • Facilitating with decision makers, systems owners, and end users to identify and resolve systems issues and identify appropriate changes required.

  • Collaborating in the planning, designing, development, and deployment of new applications, and enhancements to existing applications.

  • Performing analysis of new technologies and standards in the payment industry and the impacts on Interac solutions.

  • Supporting project management processes during the project life cycle.

  • Onboarding projects and supporting the team in client engagement and clarifying requirements.

  • Supporting the release management process for internal delivery of application and system changes into production and FI environments.

  • Supporting the certification and testing teams by providing interpretation of business functions and specifications.

  • Supporting Operations in production issues and other implementation problem resolutions.

You bring:

  • A Bachelor’s degree (computer systems and/or engineering preferred) or equivalent practical experience.

  • 3-5 years’ experience in a business systems analyst role.

  • Eligibility to work for Interac Corp. in Canada in a full-time capacity.

  • Knowledge of various requirements elicitation techniques (interviews, prototypes, workshops, etc.) and different requirements methodologies (Use Cases, Unified Modelling Language, etc.).

  • Experience working successfully in an environment involving multiple stakeholders with competing objectives.

  • Knowledge of financial services and online and mobile payment technologies (debit and/or credit).

  • Knowledge of chip contact and contactless card payments processing (EMV).

  • Experience using requirements definitions and management tools.

  • Working experience with Canadian Payment systems and knowledge of the payments ecosystem: Point of Sale devices (POS), banking machines (ABMs) and various host systems (Acquirer and Issuer).

  • Familiarity with Settlement and Reconciliation systems for POS and ABMs.

  • Knowledge of Payments Canada’s settlement streams (AFT, LVTS, etc.).

Interac requires employees to complete a background check that is completed by one of our service providers. We use this service to complete the following checks:

  • 5-year employment verification;
  • Canadian criminal record check;
  • Education verification;
  • Canadian ID cross-check;
  • Public safety verification; and
  • Credit inquiry

How we work
We know that exceptional people have great ideas and are passionate about their work. Our culture encourages excellence and actively rewards contributions with:

Connection: You’re surrounded by talented people every day who are driven by their passion of a common goal.

Core Values: They define us. Living them helps us be the best at what we do.

Compensation & Benefits: Pay is driven by individual and corporate performance and we provide a multitude of benefits and perks.

Education: To ensure you are the best at what you do we invest in you