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Senior Scrum Master



Ottawa, ON, Canada
Posted on Friday, August 4, 2023

Senior Scrum Master

At Interac, we design products and solutions that give Canadians control over their money so they can get more out of life. But that’s not all. Whether we’re leading real-time money movement, driving innovative commerce solutions like open payments for transit systems, or making advancements in new areas like digital identity and open banking, we are playing a key role in shaping the future of the digital economy in Canada.

Want to make a lasting impact amongst a community of creative thinkers, problem solvers, technical gurus and high-performance application developers? We want to hear from you.

Reporting to the ePMO, the Senior Scrum Master will be responsible for the adoption and implementation of Agile values and principles in assisting with the delivery of high-profile products and services. They will build relationships with delivery partners, remove impediments and drive the work of innovative teams that are at the outset of an Agile transformation.

Our team is our core asset and we need someone who can help them be their best! They will take on a collaborative leadership approach and mentor team members while actively contributing to the improvement of the delivery approach and processes. They’re comfortable with ambiguity and understand how to collaborate to not only get the best out of team but support them through transformation.

You're great at...

  • Providing coaching and support to the team on Agile principles and values and ensuring adherence to them.

  • Introducing new and advanced practices to help the team improve and become more efficient.

  • Applying techniques for effective workflow management (e.g. Kanban or Scrum Boards).

  • Providing support to the team as a collaborative leader and helping define the Interac delivery model of the future.

  • Overseeing and/or facilitating the day-to-day Agile ceremonies.

  • Working with core team members to ensure that all elements of the sprints are planned and delivered in accordance with team velocity.

  • Helping Product Owners and their teams to continuously refine and improve Product backlog items (including the use of stories) and helping establish business value and use of techniques for improving acceptance criteria.

  • Collaborating with other teams and Scrum Masters to manage cross-dependencies and sequencing of deliverables.

  • Expediting issues resolution, negotiating and influencing people at all levels to ensure the impediments are resolved in a timely manner.

  • Working closely with business partners to ensure all approved project initiatives are resourced accurately and in a timely manner.

Who are you?

  • 8+ years of experience in a similar role, preferably in an Agile environment. You are decisive and a solution-focused leader.

  • A University degree in Business Administration, Computer Science or a related field.

  • Must be eligible to work for Interac Corp. in Canada in a Full Time Capacity.

  • Experience leading teams and coaching Scrum Masters.

  • A Scrum Master certification.

  • Knowledge of Product Ownership and Product Backlog management techniques.

  • Knowledge and the ability to help practice software development practices in a modern context (TDD/BDD/ATDD, test automation, CI-CD) is an added advantage.

  • An understanding of product delivery and how a product is built and works.

  • Exposure to Agile software tools such as Atlassian, Jira and Confluence. Ideally, you also have experience with web, e-Commerce and mobile technologies.

  • Skills in negotiating and navigating difficult situations; you respond calmly and resourcefully to challenging situations, roadblocks, ambiguity, conflicts and change requests.

  • Meticulous attention to detail. Your focus is on accomplishing every milestone while ensuring processes are followed and issues are proactively dealt with.

  • Expertise working closely with internal and external stakeholders to identify challenges and develop effective strategies to realize visions and increase adoption of Agile principles.

  • Outstanding skills in formal, informal, large, small, verbal and written communications and can effectively influence and work with people at all levels.

  • Creative and process-oriented approach. You can find pragmatic solutions to problems.

  • Drive to continuously improve. You can anticipate, understand and respond to the needs of internal and external project partners. You are driven to meet or exceed expectations. You are a forward thinker and can innovate solutions to keep the project—and the business—moving forward.

  • Enthusiasm for working in a transforming environment. You thrive in a changing environment and welcome the opportunity to lead and implement growth and opportunity.

  • An appreciation for cross-team collaboration. You can influence work in a multi-functional team environment with rapidly changing priorities under tight deadlines. You are flexible and open to the ideas of others.

Interac requires employees to complete a background check that is completed by one of our service providers. We use this service to complete the following checks:

  • 5-year employment verification;
  • Canadian criminal record check;
  • Education verification;
  • Canadian ID cross-check;
  • Public safety verification; and
  • Credit inquiry

How we work
We know that exceptional people have great ideas and are passionate about their work. Our culture encourages excellence and actively rewards contributions with:

Connection: You’re surrounded by talented people every day who are driven by their passion of a common goal.

Core Values: They define us. Living them helps us be the best at what we do.

Compensation & Benefits: Pay is driven by individual and corporate performance and we provide a multitude of benefits and perks.

Education: To ensure you are the best at what you do we invest in you