Work In Tech

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.

Join our team and what we’ll accomplish together

The Senior Configuration Analyst specializes in the configuration of Finance, (Billing and Payroll) systems. This role focuses on executing configurations based on predefined requirements while working closely with Functional and Implementation Leads to ensure successful integration and deployment of solutions. The Senior Configuration Analyst must manage problem resolution effectively, providing clear explanations of issues and their resolutions, and must possess strong technological, communication, and problem-solving skills.

What you’ll do

• Participates in benefits implementation and service enhancement projects using technology tools and techniques employed by TELUS Health

• Configure finance (billing and payroll) modules via TELUS Health proprietary software to meet predefined client requirements, ensuring accurate and functional setups.

• Collaborate closely with Functional and Implementation Leads throughout the project lifecycle to ensure seamless integration and effective solution deployment.

• Sets realistic and achievable expectations for deliverables

• Manage and resolve configuration issues, providing clear and understandable explanations of problems and solutions.

• Ensure timely and high-quality outcomes by maintaining strict adherence to project schedules and standards.

• Participate in ongoing communications with project teams and clients to provide updates and gather feedback on configuration status and functionality.

• Provide post-implementation support, addressing any configuration issues that arise and making necessary adjustments to enhance system performance.

• Work as a member of the benefits implementation team configuring to meet the requirements of our new and existing clients.

• Promotes teamwork and collegiality in the work environment

• Observes the corporate values of TELUS Health

• Promotes TELUS Health as the service provider of choice in the industry

• Attends internal training sessions to build knowledge of industry topics and trends

• Assists with special projects and other tasks, as required
  

What you bring

• Bachelor’s degree in IT, Finance, or a related field, or equivalent professional experience.

• Minimum of 5 years of experience in configuring H&W or finance systems, in

• Strong expertise in business process modeling, system configuration, and web/mobile application design.

• Strong understanding of health and welfare benefits

• Solid SQL knowledge, plus proficiency in at least one coding language is required.

• Solid understanding in payroll systems, and system integration methodologies.

• Familiarity with agile methodologies and iterative solution development.

• Excellent communication skills, with the ability to engage technical and non-technical stakeholders.

• Proven ability to work independently, drive innovation

• Strong analytical and problem-solving abilities to navigate complex system challenges.

• Experience with financial reporting, payment processing, and system testing is a plus.

• Organized and detail-oriented, capable of managing multiple tasks under tight deadlines.

A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.

TELUS Health is an Equal Opportunity Employer that aims to foster an inclusive culture that embraces diversity. It is our policy to hire without regard to race, color, creed, religion, national origin, citizenship status, sex, marital status, age, disability, sexual orientation or veteran status.We offer accommodation for applicants with disabilities, as required, during the recruitment process.

By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.