Senior Technical Counselor, AI and Data
Info-Tech Research Group
Responsibilities
- Provide Technical Counsel and oversight exclusively to 18-20 clients within any 12-month period cultivated or assigned
- Ability to participate in unstructured value-based client conversations and create new methods for a client’s success
- Provide confidential and professional advising to our members in-person, telephonically, as well as digitally through Video Conferencing
- Evaluate members’ needs and work with them to set objectives and develop a strategy/work plan within the terms and conditions of the members’ agreement.
- Embrace Info-Tech Research Group culture of continuous learning by participating in on-going self and industry development activities.
- Provide proactive thought leadership and new ideas not “asked for” on behalf of the client’s membership
- Participate in regular communication / support / education and participation with Sales Leadership and Account Directors to account planning and support efforts
- Leverage ITRG and 3rd party assets to deliver on promises within the memberships
- Diagnose member value expectations pain points and connect them with appropriate Info-Tech Research Group product solutions
- Build strong relationships with the client’s peers and important stakeholders to provide experiences that are tailored to the clients objectives and culture.
- Possess a minimum of 15 years of professional IT experiences at multiple organizations at leadership positions in Data and Artificial Intelligence.
- Acquired experience in five or more of the following areas:
- Agentic AI frameworks
- Machine Learning
- AI Technology Selection
- AI Strategy
- AI Governance
- AI Use Cases
- MLOps/AIOps
- IT/OT
- IIoT
- Data Lakehouse/Big Data/Data Warehousing
- Data Engineering
- Analytics
- Solid people relationship skills; operational and systems development skills
- Ability to coordinate complex service delivery models and respond to diverse needs of a variety of key-stakeholders
- Exceptional customer service focus, high professionalism and adherence to ethical principles of conduct
- Strong communication and organizational skills, self-starter
- Ability to adhere to members and Info-Tech Research Group core value as a trusted executive
- Strong verbal, written, facilitation and presentation skills
- Bilingual proficiency in French, Spanish or German is good to have to support our diverse client base across North America and globally
- Ability to travel approx. 25% of the time, as needed and obtain a TN1 Visa
