Work In Tech

Info-Tech Research Group delivers impartial, highly pertinent IT research, enabling CIOs and IT leaders to make well-informed, strategic decisions. We are currently serving over 30,000 professionals and collaborate closely with IT teams, equipping them with actionable tools and expert guidance to drive measurable results and enhance technology initiatives and organizational processes.

Why join us?

• We pride ourselves on consistent year-on-year growth, with double-digit growth even during a global pandemic.
• We are in the Top 3 on LinkedIn's Top Companies List in Canada.
• Info-Tech fosters a growth-focused, entrepreneurial culture with unlimited opportunities for professional growth and development.
  We provide financial support for professional development and training.

About the Role

The Product Development Manager is the bridge between product strategy and execution. You will be responsible for managing relationships with various business stakeholders in Info-Tech Research Group division to flesh out new product and feature requests, and to ensure that requirements for these requests are clear, properly scoped, and ready for development. You will collaborate with business stakeholders to maintain a project roadmap and prioritized backlog of work for Info-Tech Research Group suite of software products and will work closely with the division’s four development teams to execute on these plans.

During project builds you will collaborate with development and design managers and teams to answer questions, monitor progress, and serve as the principle point of escalation for any issues that arise. You will understand development team capacity and progress during product/feature builds and communicate regular updates to business stakeholders. You should have an appetite for learning, continuous improvement, and a drive to achieve greatness. This role provides opportunities for immense professional and personal development, where you will have direct influence on the scaling of system and product growth for Info-Tech Research Group.

Major Responsibilities

• Be the bridge between product strategy and execution by serving as the principle point of contact and communication between business leaders and development teams.
• Collaborate with business leaders and stakeholders to facilitate project intake, prioritization, requirements gathering, and project portfolio-level planning (i.e., roadmaps), reporting, and benefits tracking.
• Define and communicate project scope, and collaborate with development team managers to ensure that this is properly expressed in Jira with respect to release structure and departmental standards.
• Maintain alignment with business leaders and product vision in order to make decisions regarding development projects and to escalate when appropriate.
• Maintain product and project-related communications within and outside of IT, and participate in relevant change management related to business processes and functions (rollout plans, training, communication, etc.) as needed.
• Define and measure project success metrics and KPIs.
• Responsible for arranging, conducting, or delegating user acceptance testing.

Minimum Qualifications

• Bachelor’s Degree from an accredited institution.
• Minimum 5+ years of product-related work within a software development context filling most or all aspects of the Agile Product Owner role.
• Ability to work effectively with business leaders to understand, communicate, and contribute to product strategy and then use this knowledge and experience to direct product execution with development teams.
• Ability to understand complex systems and technical concepts.
• Proven experience in stakeholder management and managing intake, prioritization, requirements gathering, and benefits analysis processes in an Agile development environment.
• Exceptional time management, organization, analytical, problem-solving, and project management skills.
• Excellent written and oral communication skills, with the ability to engage both technical and non-technical audiences.
• Highly motivated, self-directed, diligent, and fast learner; keen attention to detail.

Preferred Qualifications

• Advanced degree (Master’s or Doctorate) from an accredited institution.
• Experience with or general knowledge of Human Resources concepts, practices, processes, and tech platforms.
• Experience working in Jira.

Info-Tech Research Group of companies is an equal opportunity employer committed to diversity and inclusion and does not discriminate on the basis of any legally protected status or characteristic including Minority/Female/Sexual Orientation/Gender Identity/Disability/Veteran and are pleased to consider all qualified applicants. To that end, upon request, ITRG will ensure, to the extent possible, that accommodation be made available to applicants throughout the recruitment and hiring process.