Sales Operations Coordinator
About Index Exchange:
Index is a global advertising marketplace enabling media owners to grow their revenue by helping marketers reach consumers across every screen. We’re a proud industry pioneer with nearly 20 years of experience accelerating the evolution of ad technology for the world’s leading experience-makers.
We are all in on video this year. We recently rebuilt our platform from the ground up specifically for this new channel, allowing our customers to transact across every device and screen as efficiently as possible. We’re reimagining streaming TV, and it has become one of the fastest growing areas of our business.
Index is an exciting and fast-paced place to work, and our company is built on our values of change, support, learning and teaching, trust, and intention. You will be able to feed your ambition, lean into trust & transparency, and feel genuine support from your colleagues here.
We pride ourselves on our independence and openness, not only in our technology, but in our teams, too. Our diverse and inclusive culture celebrates how we can leverage our unique differences to help drive Index forward.
We have more than 550 Indexers around the globe dedicated to building a safe and transparent marketplace that provides a trusted experience for consumers, and we’re looking for talented professionals to help take us to the next level.
Are you ready to join the programmatic evolution?
As a Sales Operations Coordinator in our Sales team, you'll be instrumental in supporting our dynamic digital media sales team, focusing on programmatic advertising. Your role is critical in maintaining operational excellence and ensuring client satisfaction in the European market.
What We’re Looking For:
- Operational Excellence: Implement and manage sales operations strategies to improve efficiency and effectiveness.
- Salesforce Expertise: Manage Salesforce data, ensuring accuracy and completeness. Utilize advanced Salesforce functions to track sales metrics and client interactions.
- Data Analysis & Reporting: Analyze sales data to identify trends, forecast sales, and support strategic decision-making. Generate regular reports on sales performance and market trends.
- Contract Management: Oversee contract processing and management, ensuring compliance and efficiency.
- Sales Support: Assist in developing and executing sales strategies, including customer acquisition and upselling. Provide administrative support to streamline sales processes.
- Client Relationship Management: Build and maintain relationships with publishers and agencies, ensuring high levels of customer satisfaction.
- Cross-Functional Coordination: Collaborate with various internal departments to ensure cohesive operation and alignment with company objectives.
- Training & Development: Participate in training sessions and stay updated on industry best practices and emerging technologies.
Here's What You Need:
- 1-3+ years in sales operations, preferably in digital media or programmatic advertising.
- Bachelor’s degree in Business, Sales, Marketing, or a related field.
- Proficiency in CRM software, especially Salesforce.
- Strong analytical skills and proficiency in data analysis tools.
- Excellent communication, organizational, and time-management skills.
- Multi-lingual capabilities (English required, additional European languages a plus).
The base salary for this role is USD 64,000 to 85,000. The total compensation package may vary depending on job related knowledge, skills and experience.
Why You’ll Love Working Here:
- Comprehensive health, dental, and vision plans at no cost to you
- Time off and flexible work schedules
- Retirement plan with a 5% company match
- Stock options and equity packages
- Generous parental leave
- Monthly wellness stipend plus fitness discounts and quarterly wellness group activities
- Community engagement opportunities and donation-matching program
- Annual virtual company retreats and regular community-led team events
- One day off per year to volunteer
- A workplace that supports a diverse, equitable, and inclusive environment – learn more here
Index Exchange is aware that there have been recent scams directed toward candidates regarding job interviews and offers.
Please be vigilant and do not accept interview requests, job offers, or other hiring-related documents from anyone other than our dedicated recruitment team, from the domain of @indexexchange.com. Our interview process consists of several steps, including phone screens and video interviews. We do not conduct interviews via an email questionnaire or request money at any point in the process.
We remain dedicated to resolving this matter and we appreciate your support.
Equal employment opportunity
At Index Exchange, we believe that successful products are built by teams just as diverse as the audience who uses them. As such, we are committed to equal employment opportunities. We celebrate diversity of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or veteran status. Additionally, we realize that diversity is deeper than any status or classification—diversity is the human experience. For those who show grit, passion, and humility—Index will welcome you.
Accessibility for applicants with disabilities
Index Exchange is committed to working with and providing access and reasonable accommodations to applicants with disabilities. Please let us know if you’d like to request a reasonable accommodation.