Revenue Enablement Manager
iLobby
We’re looking for a Revenue Enablement Manager to improve how our go-to-market teams execute by driving measurable impact on pipeline quality, conversion, ramp time, and revenue outcomes.
This is not a traditional enablement or learning & development role focused on training delivery or content upkeep. Enablement at FacilityOS is a revenue performance lever, accountable for changing behavior and improving results, not training attendance, certifications, or course completion.
This role partners closely with Revenue Operations, Sales Leadership, Product Marketing, and Customer Success to identify performance gaps, design targeted enablement interventions, embed guidance into daily GTM workflows, and measure effectiveness against revenue metrics.
What You’ll Do
Drive Measurable Revenue Impact
- Define, track, and report on enablement success using revenue-facing metrics (e.g. stage conversion, win rates, deal velocity, ramp time, quota attainment)
- Partner with Revenue Operations and Sales leadership to connect enablement initiatives directly to pipeline health and revenue performance
- Move beyond completion metrics to measure behavior change and business impact
- Continuously evaluate what’s working, what’s not, and why and adjust programs accordingly
- Use CRM data, call recordings (e.g. Gong), performance dashboards, and manager feedback to identify real gaps in:
- Discovery and qualification
- Messaging and positioning
- Deal strategy and execution
- Process or tooling adoption
- Diagnose root causes rather than defaulting to training as the solution
- Prioritize enablement initiatives based on revenue impact
- Validate success through post-enablement performance improvements
- Design and execute enablement programs aligned to GTM priorities and revenue goals
- Move beyond product training to focus on discovery and qualification, objection handling, deal strategy, customer conversations and value articulation
- Own and continuously improve onboarding programs that reduce time-to-productivity
- Build reinforcement programs that drive sustained behavior change, not one-off sessions
- Own the governance, relevance, and effectiveness of sales-facing enablement content and courses
- Partner with Product and Product Marketing to identify which product changes require enablement updates based on GTM impact
- Ensure enablement content reflects how the product is sold, positioned, and discussed in real deals, not exhaustive product documentation
- Establish ownership, review cadence, and retirement criteria for enablement assets
- Retire or archive content that no longer supports revenue execution
- This role is not responsible for updating product documentation or maintaining technical product knowledge for every release.
- Embed guidance, best practices, and insights directly into the workflows reps already use (CRM, call tools, deal reviews)
- Leverage AI and enablement tools to analyze call data and performance trends, surfacing coaching opportunities and common gaps
- Reduce time spent searching for information and increase time spent executing on deal
- Focus on “in-the-moment” enablement that supports real selling scenarios
- Own and optimize enablement-related tools (LMS, CRM integrations, call intelligence, content platforms)
- Ensure tools are not just implemented, but actively adopted and driving impact
- Use tool data to inform enablement strategy and continuous improvement
- Create and maintain high-impact enablement assets in partnership with Product Marketing
- Ensure content is actionable, relevant, and aligned to real deal scenarios
- Measure content usage and tie it back to performance and revenue outcomes
- Maintain clear linkage to source-of-truth documentation owned by Product or Product Marketing
- Work cross-functionally with Sales, Marketing, Product, Customer Success, and RevOps to align enablement with revenue strategy
- Translate product launches and updates into enablement that improves execution in the field
- Act as a strategic partner to revenue leadership, and not a reactive training function
- Push back on low-impact requests that don’t move the needle
Experience & Skills
- 3+ years in Revenue Enablement, Sales Enablement, or a related role in a B2B SaaS environment
- Experience building enablement programs end-to-end, from diagnosis through measurement
- Strong comfort working with CRM data, dashboards, and performance metrics
- Experience analyzing call recordings and translating insights into action
- Familiarity with common sales methodologies (MEDDICC, Challenger, SPIN, Sandler, etc.)
- Strong foundation in learning and behavior change principles, applied pragmatically
- Ability to influence without authority and work effectively across GTM teams
- Prior experience as a quota-carrying seller
- Experience embedding enablement into GTM workflows
- Hands-on experience using AI to support seller productivity or coaching
- Existing frameworks, playbooks, or programs that can be adapted and scaled
