Work In Tech

About FacilityOS (Formerly iLobby):

FacilityOS is the global leader of SaaS-based enterprise visitor management system, with an easy, reliable and innovative platform that has become an integral part of day-to-day operations for major governments, banks, airports, manufacturers, and Fortune 500 companies worldwide. With FacilityOS, we help clients succeed in tracking, managing, and monitoring who is in their building – while increasing security and efficiency.

At FacilityOS, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas.

In being a great place to work, we are proud to offer a range of experiences and opportunities that will help our employees to achieve their career and personal goals and enable them to live a healthy and balanced life.

This is a hybrid position where you'll be required to be in office at least two days a week with the flexibility to work from home the remaining days if desired.

About The Role:

Are you an experienced Product Delivery Manager with a passion for driving software development initiatives from planning to delivery? Do you excel at managing cross-functional teams, navigating complex dependencies, and ensuring that product roadmaps are executed on time? If so, we’d love to meet you!

We’re looking for a Product Delivery Manager to join our team and play a pivotal role in the planning, execution, and delivery of software development projects. In this role, you will work closely with Product Managers, Engineering, and Go-To-Market (GTM) teams to ensure smooth and efficient delivery of our product roadmap.

Key Responsibilities:

• Release Planning & Execution: Oversee the end-to-end release lifecycle, ensuring all product launches are well-coordinated, technically ready, and aligned with business objectives.
• Delivery Roadmap Execution: Work closely with Product Managers to translate high-level product roadmaps into detailed, actionable release and delivery plans.
• Cross-Functional Coordination: Serve as the bridge between Product, Engineering, Quality Assurance, GTM, and Operations teams to ensure alignment and readiness for every release.
• Agile & Sprint Coordination: Partner with Product and Engineering teams to define, track, and manage sprint deliverables, ensuring that release milestones are met.
• Sprint Planning & Estimation: Coordinate with developers and Business Analysts to define sprint tasks, ensure accurate estimates, and help ensure timely delivery.
• Resource & Capacity Planning: Collaborate with engineering leadership to understand team capacity and effectively allocate resources across multiple projects.
• Dependency & Risk Management: Proactively track and mitigate potential bottlenecks, ensuring all dependencies are accounted for across teams.
• Operational Readiness: Ensure all necessary internal teams (security, infrastructure, support, etc.) are prepared for product rollouts and post-release operations. Monitor post-release performance and address any issues that arise.
• Stakeholder Communication: Provide clear, concise updates to leadership, ensuring transparency on release timelines, risks, and key milestones
• Performance Tracking & Executive Reporting: Establish key performance metrics (KPIs) to track team efficiency, release success, and delivery timelines. Regularly generate reports and provide insights to executive leadership on progress, risks, and areas for improvement.
• Continuous Improvement: Drive process enhancements to optimize release efficiency, minimize disruptions, and improve delivery cadence.

Experience You’ll Bring:

• Experience: 3+ years in technology project management, with a proven track record of delivering large, cross-functional projects in the software development space.
• Leadership Skills: Strong leadership abilities to motivate and guide teams, and to manage senior stakeholders effectively.
• SDLC Knowledge: Deep understanding of the software development life cycle (SDLC), agile frameworks (Scrum, Kanban), and project management best practices.
• Technical Understanding: Ability to make informed technical decisions and guide teams through complex challenges with a solid understanding of software development.
• Risk & Dependency Management: Skilled at identifying and managing risks and dependencies, ensuring that project timelines stay on track.
• Communication Skills: Excellent verbal and written communication skills, with experience presenting to senior management and external stakeholders.
• Tools Experience: Proficient in project management tools like JIRA/Confluence; experience with Lean, DevOps, and Agile practices is a plus.

Why work at FacilityOS?

FacilityOS is the global leader in enterprise visitor management, helping complex enterprises digitize, optimize, and automate their key facility process – from streamlined visitor management to emergency evacuation, our Facility OS Platform is cutting edge and driving significant value with our customers.

We work hard and play hard and we do both with passion and respect for one another. Our company promotes a fast-paced, fun, friendly, and highly collaborative work environment that provides:

🩺Comprehensive health coverage (includes Dental and Vision coverage)

🏠A Hybrid work environment with our office based in North York, Toronto

💡Opportunity for advancement and growth

🍕 Catered Events, Snacks, Drinks – You won’t go Hungry!

🥳 Birthday and Life Celebrations

🎉 Two annual parties in a year

FacilityOS Commitment

We believe that a diverse team is the key to innovation and growth. We are an equal opportunity employer that value diversity at our company and encourage all candidates to apply. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

FacilityOS will accommodate individuals with disabilities through each stage of the recruitment and selection process. Please advise us of any needs when your interview is booked, and we will do our best to meet your needs.

Please note that all candidates must be legally eligible to work in Canada.

Background and Reference Checks

Any offer of employment may be conditional upon full background checks including a criminal record check, a credit check and employment and educational verifications. A reference check will also be conducted.

FacilityOS thanks all candidates for their interest, however only those selected to continue in the process will be contacted.

FcailityOS Website: https://www.facilityos.com/

Follow us on LinkedIn: https://www.linkedin.com/company/facilityos

Office location: 5255 Yonge St, Suite 1500 North York, ON M2N 6P4

To apply: Please apply through the application link.