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Senior Product Designer



Product, Design
North York, Toronto, ON, Canada
Posted on Thursday, July 4, 2024

About iLobby Visitor Management:

iLobby is the global leader of SaaS-based enterprise visitor management system, with an easy, reliable and innovative platform that has become an integral part of day-to-day operations for major governments, banks, airports, manufacturers, and Fortune 500 companies worldwide. With iLobby, we help clients succeed in tracking, managing, and monitoring who is in their building – while increasing security and efficiency.

At iLobby, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas.

In being a great place to work, we are proud to offer a range of experiences and opportunities that will help our employees to achieve their career and personal goals and enable them to live a healthy and balanced life.

About The Role:

We are looking for a motivated and talented Senior Product Designer to lead our design efforts in creating intuitive and delightful user experiences, while delivering on our Product vision. Your expertise in user research, interaction design, and visual design will be key in crafting solutions that meet our user’s needs and drive engagement. This is achieved by understanding and translating our customer’s complex problems into thoughtful, intuitive designs.

This role is a hybrid position where you'll be required to come into our North York, Toronto office twice a week.


  • Build a deep understanding of the subject matter and problems we're solving for our customers
  • Always be an advocate for the end user that drives change to design and interaction with our products
  • Collaborate with product and engineering teams to bring designs to life
  • Work closely with product managers to ensure design fits function. Ensure deliverables are measured and validated post launch and have achieved an optimal user experience. If not, proactively iterate with the team.
  • Identify and influence our roadmap with opportunities to improve our user experience.
  • Iterate on design systems, style guides, and best practices to ensure all iLobby products represent a consistent and familiar user experience
  • Lead the design of our complex, and cross platform projects from end-to-end
  • Build and maintain user personas and storyboards
  • Engage our customers through interviews and usability testing
  • Formulate a repetitive approach to UX research and user testing
  • Communicate research learnings and test results to stakeholders
  • Present and support design deliverables to design peers and stakeholders
  • Be open to feedback and collaboration

What You Bring to the Table:

  • Minimum 5 years of experience in product design, including web and mobile designs
  • At least 2 years of experience in a high-growth SaaS company
  • Formal and up-to-date training
  • Solid understanding of user-centered design principles, interaction design, and responsive design
  • Proficiency in design and prototyping tools
  • Love to collaborate and enjoy iterating on designs
  • An exceptionally portfolio to showcase your achievements
  • The ability to work under pressure and adapt to change
  • The ability to balance customer needs against the company’s vision

Why work at iLobby?

iLobby is the global leader in enterprise visitor management, helping complex enterprises digitize, optimize, and automate their key facility process – from streamlined visitor management to emergency evacuation, our Facility OS Platform is cutting edge and driving significant value with our customers.

We work hard and play hard and we do both with passion and respect for one another. Our company promotes a fast-paced, fun, friendly, and highly collaborative work environment that provides:

🩺Comprehensive health coverage (includes Dental and Vision coverage)

🏠A Hybrid work environment with our office based in North York, Toronto

💡Opportunity for advancement and growth

🍕 Catered Events, Snacks, Drinks – You won’t go Hungry!

🥳 Birthday and Life Celebrations

🎉 Two annual parties in a year

iLobby Commitment

We believe that a diverse team is the key to innovation and growth. We are an equal opportunity employer that value diversity at our company and encourage all candidates to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

iLobby will accommodate individuals with disabilities through each stage of the recruitment and selection process. Please advise us of any needs when your interview is booked, and we will do our best to meet your needs.

Please note that all candidates must be legally eligible to work in Canada.

Background and Reference Checks

Any offer of employment may be conditional upon full background checks including a criminal record check, a credit check and employment and educational verifications. A reference check will also be conducted.

iLobby thanks all candidates for their interest, however only those selected to continue in the process will be contacted.

iLobby Website:

Follow us on LinkedIn:

Office location: 5255 Yonge St, Suite 1500 North York, ON M2N 6P4

To apply: Please apply through LinkedIn job posting.