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Quality Assurance Engineer



Quality Assurance
North York, Toronto, ON, Canada
Posted on Thursday, July 4, 2024

About iLobby Visitor Management:

iLobby is the global leader of SaaS-based enterprise visitor management system, with an easy, reliable and innovative platform that has become an integral part of day-to-day operations for major governments, banks, airports, manufacturers, and Fortune 500 companies worldwide. With iLobby, we help clients succeed in tracking, managing, and monitoring who is in their building – while increasing security and efficiency.

At iLobby, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas.

In being a great place to work, we are proud to offer a range of experiences and opportunities that will help our employees to achieve their career and personal goals and enable them to live a healthy and balanced life.

About The Role:

Are you a tech enthusiast eager to advance your career in a dynamic and innovative environment? Join us as a QA Engineer and become a part of a team of top-tier professionals working on exciting projects across various business lines. As a QA Engineer, you will play a critical role in ensuring the highest standards of quality and performance for our web-based SaaS applications. Your focus will be on manual testing, test plan creation, and execution. Your passion for technology will thrive here, where your skills and ambitions will be nurtured and expanded.

This role is a hybrid position where you'll be required to come into our North York, Toronto office 3 times a week.


  • Review, requirements, specifications, and technical design documents to provide timely and meaningful feedback
  • Create a detailed and comprehensively structured test plan and coordinate testing activities
  • Estimate, prioritize, plan, and coordinate testing activities
  • Design, develop, and execute an automation script using open-source tools
  • Identify, record, document thoroughly, and track bugs
  • Perform thorough regression testing when bugs are resolved
  • Develop and apply testing processes for new and existing products to meet client needs
  • Liaise with internal teams (e.g., developers and product managers) to identify system requirements
  • Monitor debugging process results
  • Investigate the causes of non-conforming software and train users to implement solutions
  • Collaborate with cross-functional teams, including developers, product managers, and other QA engineers, to deliver high-quality software
  • Track quality assurance metrics, like defect densities and open defect counts
  • Stay up to date with new testing tools and test strategies

Skills and Qualifications:

  • Bachelor’s degree in Computer Science, Software Engineering, or a related field
  • Relevant certifications in software testing are considered an asset
  • Hands-on experience with ASP.NET and C#
  • Keen attention to detail
  • Strong multitasking skills to transition between jobs without compromising quality standards.
  • Excellent verbal and written communication skills
  • Ability to work in a team.
  • Time management and organization skills
  • Problem-solving skills to find solutions for various quality issues
  • Solid knowledge of Git, Postman/Swagger, Fiddler, Figma, and Testing Management Systems (Zephyr, TestRail, etc.)
  • Proficiency in SQL and database testing
  • Experience in developing and maintaining automated test scripts or knowledge of performing testing tools and methodologies.

Why work at iLobby?

iLobby is the global leader in enterprise visitor management, helping complex enterprises digitize, optimize, and automate their key facility process – from streamlined visitor management to emergency evacuation, our Facility OS Platform is cutting edge and driving significant value with our customers.

We work hard and play hard and we do both with passion and respect for one another. Our company promotes a fast-paced, fun, friendly, and highly collaborative work environment that provides:

🩺Comprehensive health coverage (includes Dental and Vision coverage)

🏠A Hybrid work environment with our office based in North York, Toronto

💡Opportunity for advancement and growth

🍕 Catered Events, Snacks, Drinks – You won’t go Hungry!

🥳 Birthday and Life Celebrations

🎉 Two annual parties in a year

iLobby Commitment

We believe that a diverse team is the key to innovation and growth. We are an equal opportunity employer that value diversity at our company and encourage all candidates to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

iLobby will accommodate individuals with disabilities through each stage of the recruitment and selection process. Please advise us of any needs when your interview is booked, and we will do our best to meet your needs.

Please note that all candidates must be legally eligible to work in Canada.

Background and Reference Checks

Any offer of employment may be conditional upon full background checks including a criminal record check, a credit check and employment and educational verifications. A reference check will also be conducted.

iLobby thanks all candidates for their interest, however only those selected to continue in the process will be contacted.

iLobby Website:

Follow us on LinkedIn:

Office location: 5255 Yonge St, Suite 1500 North York, ON M2N 6P4

To apply: Please apply through LinkedIn job posting.